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My Documents file freezes computer

 
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jim1967

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Joined: May 15, 2008
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Location: USA

PostPosted: Thu May 15, 2008 7:05 am    Post subject: My Documents file freezes computer
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I just noticed that when accessing a file in My Documents (Azureus Downloads), the whole computer freezes. Only by going to Windows Task manager and ending the "MY Computer not responding" will cure it. It's funny that accessing any other file in MY Computer is OK. Even when the cursor moves over the Azueus Downloads causes this to happen too.

Of course I uninstalled Azureus and TRIED to delete the Azureus Download file but cannot, becaue whenever I click on it to delete (or move or anything)...freeze...My Computer not responding...

What it it? I ran CCleaner, Spy Terminator, Norton, Adaware, but they say everything is clean.

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Arenlor

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PostPosted: Thu May 15, 2008 7:54 am    Post subject:
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If you just wish to delete the folder then do this:
Go to Start > Run
type 'cmd' without the quotes
press enter/return
a command prompt (window with black background and white text) will appear, in this window do the following
type 'cd "My Documents"' without the single quotes, leave the quotes around my documents
type 'del "Azureus Downloads"' without the outer quotes
Accept any prompts (say yes, etc)
Check to see if the folder is deleted.
If it's not post back here.
I'm surprised about this I must say, have you run HijackThis? If so have your gotten any F# entries? You may wish to post one for analysis here:
CastleCops Link/f67-Trend_Micro_HijackThis_Logs.html
Please make sure to read this first:
CastleCops Link/t213297-How_to_Be_READY.html


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jim1967

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PostPosted: Thu May 15, 2008 8:44 am    Post subject:
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Thanks for the help.
I did everything and up to the prompt "Are you sure Y/N".
I typed "Y and entered but it went back to the previous line, prior to the prompt (the line before I typed 'del "Azureus Downloads"').
I checked, and it's still there.

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johnlgalt

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PostPosted: Thu May 15, 2008 8:51 am    Post subject:
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Sounds like your might have a service that is running attempting to share that folder out for file sharing - did you reboot the computer after removing Azureus? Did you use Add / Remove programs to remove Azureus in the first place?


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jim1967

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PostPosted: Thu May 15, 2008 10:47 am    Post subject:
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Yes, I rebooted after removing Azureus from the add/remove on the control panel.

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mrsugg

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PostPosted: Thu May 15, 2008 1:16 pm    Post subject:
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Did you try it from safemode?


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johnlgalt

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PostPosted: Thu May 15, 2008 3:38 pm    Post subject:
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*and* - do you have any *other* file sharing application that might also be sharing the same folder out to the world?


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jim1967

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PostPosted: Fri May 16, 2008 4:29 am    Post subject:
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Thanks for all this.
No, I didn't try trying to delete it from safemode. How do I do this?
Also, I have emule. But it was not connected when I tried deleting Azureus Downloads. Should I delete this too?

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mrsugg

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PostPosted: Fri May 16, 2008 9:35 pm    Post subject:
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Getting into Windows Safe Mode


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johnlgalt

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PostPosted: Sat May 17, 2008 3:55 am    Post subject:
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Depends upon the eMule - is your eMule sharing the same folder? If so, then it may not allow it to be deleted....


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jim1967

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PostPosted: Sat May 17, 2008 9:58 am    Post subject:
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I think it is fixed (knock on wood).
First, eMule used a different file, so I didn't think it could be related, but I was prepared to delete it.
I rebooted for one last time and, upon shutdown Windows updates needed to be installed. Upon startup, a box appeared saying that a piece of malware was detected and removed. I tried to access that bad file and, surprisingly, it let me, and then I quickly deleted it. Everything seems fine now.
Was that it, a piece of malware was responsible, that my security programs couldn't detect before?
One last question, if this was it, is there a really good piece of software that I can buy that would detect things like this that my Norton, Adaware and Spy Terminator couldn't? I'll get it in a heartbeat!
In any case, thanks guys and thanks Castlecops for the help!

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mrsugg

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PostPosted: Sat May 17, 2008 1:44 pm    Post subject:
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I don't know what happened. Could have been malware. I think that the "Malicious Software Removal Tool" was one of the updates, so yeah, maybe.

Take a look at these. They have free versions as well as paid versions.

SUPERAntiSpyware
Malwarebytes' Anti-Malware


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