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Post new topic   Reply to topic       All -> FavForums -> Mailwasher - Troubleshooting / General [del.icio.us!] [digg it!] [reddit!]
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rockyk2ln

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PostPosted: Mon Jun 23, 2008 3:33 pm    Post subject: Hidden Message
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My Mailwasher free tells me I have 121 messages hidden from list. How can I find them and delete them?

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Mister2

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PostPosted: Mon Jun 23, 2008 8:27 pm    Post subject:
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Hi rockyk2ln, and Welcome to CastleCops Very Happy

I have moved your thread to a more appropriate forum where you should receive the assistance you need.


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mlrichardson

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PostPosted: Mon Jun 23, 2008 9:53 pm    Post subject:
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With MW up, click on View (upper left, next to Edit) then click on "Show 'Hidden' Emails."

Your problem, though, is the fact one of your filters or another processing step within MW has as part of its instructions, to hide emails if it identifies them. It may take a while, but it's worth it, to go through everything you use to process your email and find which one is hiding the emails. That way you'll also find out why those particular emails are hidden in the first place.


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rockyk2ln

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PostPosted: Wed Jun 25, 2008 12:52 am    Post subject:
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I don't have VIEW on my MW at the top. I'm using version 1.32. I'm going to check to see if there is an upgrade.

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mlrichardson

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PostPosted: Wed Jun 25, 2008 6:52 am    Post subject:
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Oh Boy!! Is There! Even the free version is now 6.something. And you can get it at www.mailwasher.net/faq.

Then let me know if all your problems are covered.


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MS Windows XP, SP2;
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Firefox 3.0, Thunderbird 2, MWPro 6 (beta), WP Office X3

It is for the superfluous we sweat.
-Seneca (the younger)
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rockyk2ln

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PostPosted: Wed Jun 25, 2008 7:23 pm    Post subject:
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It did help, but it didn't bring my friends list and blacklist from what I see in the setup. I tried to import, but it don't find the address book in Outlook.

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mlrichardson

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PostPosted: Thu Jun 26, 2008 2:05 am    Post subject:
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Do a search with Explorer looking for "filters.txt" and "Blacklist.txt" if you find one (or both - together) with a date older than when you installed your new version of MW, they should be the "working" files from your earlier setup. I have no doubt the location of the old files would be different than the new ones.

Let me know...


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MS Windows XP, SP2;
Vipre (Beta) Anti-Virus & Anti-Spyware
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-Seneca (the younger)
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