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golfer123
Cadet
Joined: Nov 14, 2004
Posts: 1
Location: USA
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 Posted: Mon Nov 15, 2004 3:12 am Post subject: Problems deleting Norton |
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Have been running 3 separate lil great programs, was given Norton after my house burned down. Installed it on my XP system, disabling my other lil programs, Norton keep locking up and freezing.
Decided to delete it; after having NO other newly-installed programs, viruses, etc., I tried to delete it.
At that point in time, I have two incidences of Recycle Bin on the Desktop, can't delete one or them, rename, etc.etc., I just have two stuck there.
All of Norton is deleted thru Add-Remove, however, a few residual quarantine files remain, and I have done EVERYthing to delete these puppies, to NO avail. (gluing hair back in)
My previously-running 3 programs are running now with Norton pretty much deleted, and all 3 point to the quarantine files of Norton.
Sheeeeeeeeeeesh and thanks for a great helpful site.
PLS help me as I slowly go insane.
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Mister2
SRT Team Lead
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Joined: Oct 28, 2004
Posts: 7326
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| Posted: Mon Nov 15, 2004 6:38 am Post subject: |
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Norton tends to leave a lot of itself behind in case of a reinstall. Last time I removed it (NAV2002 in Win 98) I downloaded a program to finish the job from the Symantec site. Try http://search.symantec.com/custom/us/query.html for instructions on removing different variants of Norton. Good luck, and hope the glue holds!
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Prince_Serendip
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Joined: Sep 07, 2002
Posts: 17542
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eastwick66
Cadet
Joined: Nov 25, 2004
Posts: 5
Location: USA
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| Posted: Sun Nov 28, 2004 11:06 am Post subject: Link to Norton confusing, help please! |
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I just clicked the link to Norton from this thread about removing any remnants and I just get a generic search page and don't know what to search for in the "categories" or how to find this removal tool or assistant.
Can someone explain how to find it so i can remove what's left of the terrorist Norton. BTW, when I uninstalled Norton a year ago, my computer crashed constantly to the point where I had to pay $150.00 to their tech support to remove it and fix all problems it had left. Now there are still 2 entries of Norton in my Hijackthis log.
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Mister2
SRT Team Lead
Premium Member
Joined: Oct 28, 2004
Posts: 7326
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| Posted: Sun Nov 28, 2004 11:23 am Post subject: |
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What version of Norton did you have?
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Prince_Serendip
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Prince_Serendip
Site Moderator
Joined: Sep 07, 2002
Posts: 17542
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| Posted: Tue May 17, 2005 4:40 pm Post subject: |
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Here are further and updated instructions on how to uninstall all versions of Norton Antivirus.
Uninstalling all versions up to and including 2003
Note: Instructions are also provided for other Symantec applications besides NAV.
Removing versions from 2004 and up
After following these instructions if you have any problems or if you have any questions please post it as a "New Topic" in the appropriate forum. Either Norton Antivirus Forum or the General Symantec Forum.
Thank you
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Prince_Serendip
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