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Cant turn Active Guard on

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P7755

Mozilla Host
Premium Member

Joined: Aug 02, 2004
Posts: 801

Posted: Sun Mar 06, 2005 12:20 am Post subject: Cant turn Active Guard on

Hey. I have AntiVirus PE Classic, v. 6.3. I am having trouble turning on Active Guard. I checked the log file and here's a portion of it. 3/5/2005,6:31:59 [INIT] The AVGuard Service is starting. 3/5/2005,6:32:01 [INIT] Keyfile contains a valid license. The AVGuard service will run as a fully functional version! 3/5/2005,6:32:01 [ERROR] [1060] The device driver could not be loaded! 3/5/2005,6:32:02 [INFO] Stop Filter Device. 3/5/2005,6:32:03 AVGuard service has been stopped! 3/5/2005,19:18:13 --------------------------------------------------------- 3/5/2005,19:18:13 [INIT] The AVGuard Service is starting. 3/5/2005,19:18:14 [INIT] Keyfile contains a valid license. The AVGuard service will run as a fully functional version! 3/5/2005,19:18:15 [ERROR] [1060] The device driver could not be loaded! 3/5/2005,19:18:15 [LOGON] Connection request by remote computer. Establishing secure communication channel. 3/5/2005,19:18:15 [INFO] Stop Filter Device. 3/5/2005,19:18:15 [LOGON] Connection to computer 127.0.0.1 established successfully. Session ID = 0xa814b30a. 3/5/2005,19:18:16 AVGuard service has been stopped! I see there's an error, yet don't know how to fix it, so I'm here. Thanks! _________________ Get Firefox Get Paypal for Business Get Love

mrrockford

News Admin

AVPE Host

Joined: Apr 24, 2004
Posts: 3010

Posted: Sun Mar 06, 2005 7:47 pm Post subject:

Howdy, You need to download the newest version - yes there is a new version out again! - and install it. _________________ "Anyone who considers protocol unimportant has never dealt with a cat." L. Long

P7755

Mozilla Host
Premium Member

Joined: Aug 02, 2004
Posts: 801

Posted: Mon Mar 07, 2005 1:47 am Post subject:

It says no new version available. I think I have the latest one because I just had to install it. _________________ Get Firefox Get Paypal for Business Get Love

mrrockford

News Admin

AVPE Host

Joined: Apr 24, 2004
Posts: 3010

Posted: Mon Mar 07, 2005 5:43 am Post subject:

Howdy, You need to do a clean and reinstall of the 6.30.00.10 version from free-av.com. It has been reported to sometimes hang on install. _________________ "Anyone who considers protocol unimportant has never dealt with a cat." L. Long

dragonbreath

Captain
Captain

Joined: Aug 30, 2004
Posts: 406
Location: UK

Posted: Mon Mar 07, 2005 7:47 pm Post subject: Re: Cant turn Active Guard on/reply advice tip.

P7755 wrote:

Hey. I have AntiVirus PE Classic, v. 6.3. I am having trouble turning on Active Guard. I checked the log file and here's a portion of it.

3/5/2005,6:31:59 [INIT] The AVGuard Service is starting.
3/5/2005,6:32:01 [INIT] Keyfile contains a valid license. The AVGuard service will run as a fully functional version!
3/5/2005,6:32:01 [ERROR] [1060] The device driver could not be loaded!
3/5/2005,6:32:02 [INFO] Stop Filter Device.
3/5/2005,6:32:03 AVGuard service has been stopped!
3/5/2005,19:18:13 ---------------------------------------------------------
3/5/2005,19:18:13 [INIT] The AVGuard Service is starting.
3/5/2005,19:18:14 [INIT] Keyfile contains a valid license. The AVGuard service will run as a fully functional version!
3/5/2005,19:18:15 [ERROR] [1060] The device driver could not be loaded!
3/5/2005,19:18:15 [LOGON] Connection request by remote computer. Establishing secure communication channel.
3/5/2005,19:18:15 [INFO] Stop Filter Device.
3/5/2005,19:18:15 [LOGON] Connection to computer 127.0.0.1 established successfully. Session ID = 0xa814b30a.
3/5/2005,19:18:16 AVGuard service has been stopped!

I see there's an error, yet don't know how to fix it, so I'm here. Thanks!

Hi there,here is a tip,this sometimes happens on previous rarae occasions-why?,well it does wish i knew why,i have asked?.

1/ open up avpe program
2/click on OPTIONS then CONFIGURATION.
3/click on MISCELLANEOUS.
4/under the heading..... AntiVir Tools...click in check box (Load The Guard At System Start).
5/click OK.
6/close avpe program
7/open up avpe program again and see if guard is enabled in toolbar(red umbrella open).
8/re-check items 2-5.

dragonbreath Very Happy

_________________
Simplicity is the ESSENCE of good design-keep it simple less to go wrong!

P7755

Mozilla Host
Premium Member

Joined: Aug 02, 2004
Posts: 801

Posted: Mon Mar 07, 2005 9:11 pm Post subject:

Yea I tried that, yet as you say to check I did. It's no there. Anywway, I've decided to try something new. I'm going to tryout Grisoft AV. Thanks! _________________ Get Firefox Get Paypal for Business Get Love

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