I need someones help my laptop has vista on it, and every sence i think i instaled service pack 1 for vista, my computer will restart with a blue screen, something about a crash dump. once in a while it does that, does anyone no why, and how i can get rid of it. its annoying. could it be a virus. or something else?

i forgot to add the link, to what mine is doin, but my write on the blue screen is alot smaller

http://www.flickr.com/photos/zisa/272937031/

It might have to do with FireWire (aka IEEE1394) or with putting your laptop to sleep....

A Google search for that error message (STOP 0x0000009F) yields the following:

http://www.google.com/search?hl=en&client=firefox-a&rls=org.mozilla%3Aen-US%3Aofficial&hs=wPq&q=stop+0x0000009f+vista&btnG=Search

Run through the first 3 or 4 articles and see if any of that applies. Post back with results. You might simply need to re-install your drivers (particularly for the motherboard / ACPI and / or FireWire) from your laptop's manufacturer....

Its none of thoughs, like my computer goes into sleep mode, and dont retart, and i dont have devices hooked up to this. it started after i installed service pack 1 for visita. and it will retart randomly, i could be usin this pc and it will restart, something about a crash dump or something, is there anyway i can take a picture of it when it happens again?

Did you send the report to Microsoft using "Problem Reports and Solutions" in the Control Panel?

Sometimes you get automatic responses suggesting ways to fix the problem.

how do i do that? even if it shuts off on me i can still do that???

Hi help?

You can't get online at all? That's wierd. I DLed Service pack 1 and now the System Properties want me to ugrade Vista if 2 days!!!

I'll go for Vista Ultimate & see what happens. I'll keep you posted.

Peace!

_________________
Warm Regards,
David (esacnitsuj)
EULAGree With Security

Product
Windows

Problem
Shut down unexpectedly

Date
06/05/2008 3:06 PM

Status
Report Sent

Problem signature
Problem Event Name: BlueScreen
OS Version: 6.0.6001.2.1.0.768.2
Locale ID: 4105

Files that help describe the problem (some files may no longer be available)
Mini050608-01.dmp
sysdata.xml
Version.txt

Extra information about the problem
BCCode: a
BCP1: 00000016
BCP2: 0000001B
BCP3: 00000000
BCP4: 81C9EF90
OS Version: 6_0_6001
Service Pack: 1_0
Product: 768_1
Server information: 76f97dd8-eda0-4f55-b805-dfe98df9473d

I can get online, but i could be doing something on the computer, and bam it retarts... but thats what came up on the report...

is there still help for me?

Let's go back to the beginning - what kind of laptop do you have, have you checked with your laptop manufacturer's help sites for possible solutions to your situation (including but not limited to a BIOS update, software update for software that is installed on your laptop, or hardware that is installed in your laptop) or any other places for this message?

Also, how did you install SP1 - through Windows Update, or in another way? If another way, *exactly* how?

My laptop is a toshiba, i havnt check their for any problems, I got sp1 from windows update that comes on the computer.. so i dunno. would it just be better to do a recovery on it, with my disk?

That is most likely your best option - although, before that, you could try getting all the latest drivers from their website first - in some instances SP1 doesn't play nicely with pre-installed drivers, and to make it work right you need to uninstall and then reinstall the drivers.

so from toshibas web site or windows??? what drivers?

Toshiba's website - they *should* have a page relating specifically to your laptop, and will have the drivers that are *known* to be working with your laptop.

I just built a machine myself, and experienced a video driver goof - Windows Update wants me to use a driver from Oct 2007, but the video card I have in there is actually a newer modded version that had initial support with that driver version but is a lot more stable with a more recent version, obtained from the manufacturer's web site (in this case, eVGA) than the one offered by WU. And, now my video is not choppy - gaming is smooth.