:sigh:

They need to be educated. An abuse mailbox does not need filtering....

Try sending them a polite e-mail making this point. Ask them if there is a more-preferred address?

Hi, ahoier. Not only does an abuse mailbox not need filtering, filtering renders the abuse mailbox just about useless.

I sent them an email (without a spam URI in the body) asking them to disable the filter on the abuse@ mailbox. Their autoreply informs you that a trouble ticket has been opened. So I just went ahead and submitted the original report directly at http://support.planetdomain.com/index.php

At least after all that trouble, they suspended it.

Another one

HICHINA is another one. I haven't been able to get a single complaint through to regadm@hichina.com in two days no matter what I do.
I finally tried to just use a SpamCop link and got this response:

Technical details of permanent failure:
PERM_FAILURE: Google tried to deliver your message, but it was rejected by the recipient domain. We recommend contacting the other email provider for further information about the cause of this error. The error that the other server returned was: 553 553 This target address is not our MX service client. (state 14).

They seem to be trying hard not to get any complaints.

I have no problems sending complaints to that address. Not so many, but so far all went through without a rejection.

Well, maybe they just don't like me. At first it was just delivery delays with a final rejection after 3 days. What kind of account are you using for your complaints? I'm using a GMail account. Do you include the spam body in the submission? Do you try and obfuscate the spammer URLs?

Thanks

I do not obfuscate domain names if not absolutely necessary; actually I only do it for BILT, but not HICHINA.

I do not include the original spam message (any more), but the Spamcop tracker.

I use a regular mail server to send my complaints, not Gmail or any other public mail service. Gmail / Yahoo / Hotmail may be blocked by some mail servers.

Maybe the type of mailserver triggers a different set of filtering. I'll try not using one of the free emailers.

Thanks

I tried both just using Spamcop links and a non-free mail service but Hichina still rejects everything I try to send them.

Also most of my spam today has been registered with them and some nameservers as well.

I sent a number of complaints to HICHINA today, and one was rejected. Resent it with munged domain name, but it was rejected again.

Hello tembow. I often get a series of delayed messages followed by a permanent failure.

I get the following response from regadm@hichina.com for pretty much anything I send:

spammed domain: braiuhcea.com
registrar: HICHINA WEB SOLUTIONS (HONG KONG) LIMITED

Response:
Delivery to the following recipient failed permanently:

regadm@hichina.com

Technical details of permanent failure:
TEMP_FAILURE: Google tried to deliver your message, but it was rejected by the recipient domain. We recommend contacting the other email provider for further information about the cause of this error. The error that the other server returned was: 451 451 SURBL filtered by multi.surbl.org (state 1.

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