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[IN PROGRESS]Automatic Updates Turned Off - Can't Turn Back On
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Post new topic   Reply to topic       All -> FavForums -> Trend Micro HijackThis Logs [del.icio.us!] [digg it!] [reddit!]
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lisah420

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Joined: Jun 24, 2008
Posts: 17
Location: USA

PostPosted: Wed Jul 09, 2008 5:31 pm    Post subject:
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by the way...it says something about bittorrent up there but it isn't anywhere on my computer anymore...

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SpotCheckBilly

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Joined: Jul 13, 2004
Posts: 158

1st Responders

PostPosted: Wed Jul 09, 2008 8:02 pm    Post subject:
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Hello Lisa,

Things are looking good. Have you been able to turn Automatic Updates back on? Let's do a quick scan with Malwarebytes Anti-Malware. This is a very good on-demand scanner as it is updated quite often, sometimes daily. Incidentally, those references to BitTorrent are what is called "orphaned registry entries" and can be ignored.

Please download Malwarebytes' Anti-Malware to your desktop.

  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform Quick Scan (Full scan is optional. According to the program's creator Quick Scan will do just fine.).
  • Click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.

    If Malware is found...
  • Be sure that everything is checked, and click Remove Selected.
  • When completed, a log will open in Notepad.
  • Please save it to your desktop.

NOTE: Logs can be retrieved at a later date from the Malwarebytes' Anti-Malware main screen:
  • Launch Malwarebytes' Anti-Malware.
  • Click the Logs tab.
  • Double-click log-mm.dd.yyyy [xxxxxx].txt.

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

Next, let's take care of the only HijackThis entry that needs to be fixed.

Run HiJackThis and click "Do a system scan only", then check(tick) the following, if present:

O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE

With all windows closed except HiJackThis, click "Fix checked".

From "Safe Mode", (Reboot if necessary.) locate and delete the following item(s), if present. Make sure you're able to view system and hidden files/ folders:

To show hidden files :

1. Click Start=>Control Panel=>Folder Options=>View tab.
2. Select "Show hidden files and folders"
3. Clear the check mark in "Hide protected operating system files"=>Yes to confirm.
4. Click Apply=>OK.
5. Close Control Panel.

Search for...

ALCMTR.EXE

...using "Start=>Search...".

Note that some of these file(s) may not be present.

In your reply, please include:
  • The results of the Malwarebytes Anti-Malware scan.
  • A fresh HijackThis log.
Also, let me know how things are running and if you have been able to turn Automatic Updates back on. Hello SCB

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lisah420

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Joined: Jun 24, 2008
Posts: 17
Location: USA

PostPosted: Mon Jul 14, 2008 5:31 pm    Post subject: waiting...
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Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:24:59 PM, on 7/14/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Dell Network Assistant\ezi_hnm2.exe
C:\Program Files\Dell Network Assistant\hnm_svc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\srvany.exe
C:\pvsw\bin\w3dbsmgr.exe
C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Trend Micro\BM\TMBMSRV.exe
C:\WINDOWS\system32\wscntfy.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
C:\Program Files\Trend Micro\Internet Security\TmProxy.exe
C:\Program Files\Sage Software\Peachtree\peachw.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = partnerpage.google.com/smallbiz.dell.com/en_us?hl=en&client=dell-usuk&channel=us-smb&ibd=1080529
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = partnerpage.google.com/smallbiz.dell.com/en_us?hl=en&client=dell-usuk&channel=us-smb&ibd=1080529
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\Dell\BAE\BAE.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [PDVDDXSrv] "C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [ECenter] C:\Dell\E-Center\EULALauncher.exe
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [PeachtreePrefetcher.exe] "C:\PROGRA~1\SAGESO~1\PEACHT~1\PeachtreePrefetcher.exe" /configfile:peachtreeprefetcher.winstart.config
O4 - HKLM\..\Run: [UfSeAgnt.exe] "C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe"
O4 - HKCU\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Dell Network Assistant.lnk = C:\Program Files\Dell Network Assistant\ezi_hnm2.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5) - http://upload.facebook.com/controls/FacebookPhotoUploader5.cab
O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader1006.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1213903300218
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL
O23 - Service: Google Desktop Manager 5.7.801.7324 (GoogleDesktopManager-010708-104812) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Advanced Networking Service (hnmsvc) - SingleClick Systems - C:\Program Files\Dell Network Assistant\hnm_svc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pervasive.SQL Workgroup Engine - Unknown owner - C:\WINDOWS\system32\srvany.exe
O23 - Service: Trend Micro Central Control Component (SfCtlCom) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: Trend Micro Unauthorized Change Prevention Service (TMBMServer) - Trend Micro Inc. - C:\Program Files\Trend Micro\BM\TMBMSRV.exe
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\TmProxy.exe

--
End of file - 7296 bytes

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lisah420

Trooper
Trooper


Joined: Jun 24, 2008
Posts: 17
Location: USA

PostPosted: Mon Jul 14, 2008 6:28 pm    Post subject: waiting...
Reply with quote

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:24:59 PM, on 7/14/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Dell Network Assistant\ezi_hnm2.exe
C:\Program Files\Dell Network Assistant\hnm_svc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\srvany.exe
C:\pvsw\bin\w3dbsmgr.exe
C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Trend Micro\BM\TMBMSRV.exe
C:\WINDOWS\system32\wscntfy.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
C:\Program Files\Trend Micro\Internet Security\TmProxy.exe
C:\Program Files\Sage Software\Peachtree\peachw.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = partnerpage.google.com/smallbiz.dell.com/en_us?hl=en&client=dell-usuk&channel=us-smb&ibd=1080529
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = partnerpage.google.com/smallbiz.dell.com/en_us?hl=en&client=dell-usuk&channel=us-smb&ibd=1080529
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\Dell\BAE\BAE.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [PDVDDXSrv] "C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [ECenter] C:\Dell\E-Center\EULALauncher.exe
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [PeachtreePrefetcher.exe] "C:\PROGRA~1\SAGESO~1\PEACHT~1\PeachtreePrefetcher.exe" /configfile:peachtreeprefetcher.winstart.config
O4 - HKLM\..\Run: [UfSeAgnt.exe] "C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe"
O4 - HKCU\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Dell Network Assistant.lnk = C:\Program Files\Dell Network Assistant\ezi_hnm2.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5) - http://upload.facebook.com/controls/FacebookPhotoUploader5.cab
O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader1006.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1213903300218
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL
O23 - Service: Google Desktop Manager 5.7.801.7324 (GoogleDesktopManager-010708-104812) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Advanced Networking Service (hnmsvc) - SingleClick Systems - C:\Program Files\Dell Network Assistant\hnm_svc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pervasive.SQL Workgroup Engine - Unknown owner - C:\WINDOWS\system32\srvany.exe
O23 - Service: Trend Micro Central Control Component (SfCtlCom) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: Trend Micro Unauthorized Change Prevention Service (TMBMServer) - Trend Micro Inc. - C:\Program Files\Trend Micro\BM\TMBMSRV.exe
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\TmProxy.exe

--
End of file - 7296 bytes

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lisah420

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Trooper


Joined: Jun 24, 2008
Posts: 17
Location: USA

PostPosted: Mon Jul 14, 2008 6:33 pm    Post subject: waiting...
Reply with quote

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:24:59 PM, on 7/14/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Dell Network Assistant\ezi_hnm2.exe
C:\Program Files\Dell Network Assistant\hnm_svc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\srvany.exe
C:\pvsw\bin\w3dbsmgr.exe
C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Trend Micro\BM\TMBMSRV.exe
C:\WINDOWS\system32\wscntfy.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
C:\Program Files\Trend Micro\Internet Security\TmProxy.exe
C:\Program Files\Sage Software\Peachtree\peachw.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = partnerpage.google.com/smallbiz.dell.com/en_us?hl=en&client=dell-usuk&channel=us-smb&ibd=1080529
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = partnerpage.google.com/smallbiz.dell.com/en_us?hl=en&client=dell-usuk&channel=us-smb&ibd=1080529
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\Dell\BAE\BAE.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [PDVDDXSrv] "C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [ECenter] C:\Dell\E-Center\EULALauncher.exe
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [PeachtreePrefetcher.exe] "C:\PROGRA~1\SAGESO~1\PEACHT~1\PeachtreePrefetcher.exe" /configfile:peachtreeprefetcher.winstart.config
O4 - HKLM\..\Run: [UfSeAgnt.exe] "C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe"
O4 - HKCU\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Dell Network Assistant.lnk = C:\Program Files\Dell Network Assistant\ezi_hnm2.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5) - http://upload.facebook.com/controls/FacebookPhotoUploader5.cab
O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader1006.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1213903300218
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL
O23 - Service: Google Desktop Manager 5.7.801.7324 (GoogleDesktopManager-010708-104812) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Advanced Networking Service (hnmsvc) - SingleClick Systems - C:\Program Files\Dell Network Assistant\hnm_svc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pervasive.SQL Workgroup Engine - Unknown owner - C:\WINDOWS\system32\srvany.exe
O23 - Service: Trend Micro Central Control Component (SfCtlCom) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: Trend Micro Unauthorized Change Prevention Service (TMBMServer) - Trend Micro Inc. - C:\Program Files\Trend Micro\BM\TMBMSRV.exe
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\TmProxy.exe

--
End of file - 7296 bytes

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SpotCheckBilly

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Posts: 158

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PostPosted: Mon Jul 14, 2008 7:50 pm    Post subject:
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Hi Lisa,

Tough time posting here the last few days, 'eh? Just a couple of questions. Were you unable to remove that O4 entry I referred to in my last post? Were you able to run the Malwarebytes Anti-Malware scan? Your HJT log looks clean except for that one entry and that one usually goes quietly. If it didn't, perhaps there's something else going on there. Also, if you can't run the MBAM scan, we have to figure out why not. If it did run, please post the report.

Let me know about those things, OK? Oh, before I forget, were you able to turn on Automatic Updates? Hello SCB

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lisah420

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Posts: 17
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PostPosted: Mon Jul 21, 2008 1:35 pm    Post subject: results
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still unable to turn on automatic updates..........

---------------------------------------------------------

Malwarebytes' Anti-Malware 1.22
Database version: 973
Windows 5.1.2600 Service Pack 3

8:15:29 AM 7/21/2008
mbam-log-7-21-2008 (08-15-29).txt

Scan type: Quick Scan
Objects scanned: 43552
Time elapsed: 4 minute(s), 17 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


---------------------------------------------------------


Scan saved at 8:23:27 AM, on 7/21/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\Dell Network Assistant\ezi_hnm2.exe
C:\Program Files\Dell Network Assistant\hnm_svc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\srvany.exe
C:\pvsw\bin\w3dbsmgr.exe
C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Trend Micro\BM\TMBMSRV.exe
C:\WINDOWS\system32\wscntfy.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
C:\Program Files\Trend Micro\Internet Security\TmProxy.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = partnerpage.google.com/smallbiz.dell.com/en_us?hl=en&client=dell-usuk&channel=us-smb&ibd=1080529
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = partnerpage.google.com/smallbiz.dell.com/en_us?hl=en&client=dell-usuk&channel=us-smb&ibd=1080529
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\Dell\BAE\BAE.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [PDVDDXSrv] "C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [ECenter] C:\Dell\E-Center\EULALauncher.exe
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [PeachtreePrefetcher.exe] "C:\PROGRA~1\SAGESO~1\PEACHT~1\PeachtreePrefetcher.exe" /configfile:peachtreeprefetcher.winstart.config
O4 - HKLM\..\Run: [UfSeAgnt.exe] "C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe"
O4 - HKCU\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Dell Network Assistant.lnk = C:\Program Files\Dell Network Assistant\ezi_hnm2.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5) - http://upload.facebook.com/controls/FacebookPhotoUploader5.cab
O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader1006.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1213903300218
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL
O23 - Service: Google Desktop Manager 5.7.801.7324 (GoogleDesktopManager-010708-104812) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Advanced Networking Service (hnmsvc) - SingleClick Systems - C:\Program Files\Dell Network Assistant\hnm_svc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pervasive.SQL Workgroup Engine - Unknown owner - C:\WINDOWS\system32\srvany.exe
O23 - Service: Trend Micro Central Control Component (SfCtlCom) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: Trend Micro Unauthorized Change Prevention Service (TMBMServer) - Trend Micro Inc. - C:\Program Files\Trend Micro\BM\TMBMSRV.exe
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\TmProxy.exe

--
End of file - 7260 bytes

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SpotCheckBilly

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Posts: 158

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PostPosted: Mon Jul 21, 2008 9:13 pm    Post subject:
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Hi Lisa,

Well it looks like Malwarebytes Anti-Malware and SDFix did a pretty good job of cleaning up your machine. Let's see if they left anything lurking behind. Please do the following:

Download Deckard's System Scanner (DSS) to your Desktop. Note: You must be logged onto an account with administrator privileges.

  • Close all applications and windows.
  • Double-click on dss.exe to run it, and follow the prompts.
  • When the scan is complete, two text files will open - main.txt <- this one will be maximized and extra.txt<-this one will be minimized
  • Copy (Ctrl+A then Ctrl+C) and paste (Ctrl+V) the contents of main.txt and the extra.txt to your post. in your reply
These DSS logs can get pretty long so you may have to use multiple posts to get them all in. I will go through them and see if anything managed to get past our cleanup tools. Hello SCB

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SpotCheckBilly

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Posts: 158

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PostPosted: Mon Jul 21, 2008 9:35 pm    Post subject:
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Hi Lisa,

Sorry about the extra post, but we only have 15 minutes to edit and I didn't quite make it. Sad Let's see if we can turn Automatic Updates on manually (probably should have tried this first).

Click Start=>Run.
In the run box type the following:
"services.msc" (without the quotes).
Hit Enter.
Scroll down to Automatic Updates.
Right click and select Properties.
Under "Service Status" click Start.
In me "Startup type" drop-down menu select Automatic.
Click Apply=>OK.
Exit the Services window.

Let me know if it worked or not. Hello SCB

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SpotCheckBilly

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Posts: 158

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PostPosted: Mon Jul 21, 2008 9:38 pm    Post subject:
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Hi Lisa,

Sorry about the extra post, but we only have 15 minutes to edit and I didn't quite make it. Sad Let's see if we can turn Automatic Updates on manually (probably should have tried this first).

Click Start=>Run.
In the run box type the following:
"services.msc" (without the quotes).
Hit Enter.
Scroll down to Automatic Updates.
Right click and select Properties.
Under "Service Status" click Start.
In me "Startup type" drop-down menu select Automatic.
Click Apply=>OK.
Exit the Services window.

Let me know if it worked or not. Hello SCB

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lisah420

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Joined: Jun 24, 2008
Posts: 17
Location: USA

PostPosted: Tue Jul 22, 2008 1:14 pm    Post subject: hmmm....
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Before I ran Deckhard's, I looked in "services.msc." In the list there is no "Automatic Updates". I looked in help, however, and saw that it should have been there. In its place was something called ASP.NET State Service. Was going to inform you of this before we tried anything else to see if we need to take a different direction. Thanks!

P.S. I have some private messages, but I am unable to read them; the page doesn't load.

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SpotCheckBilly

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PostPosted: Tue Jul 22, 2008 6:31 pm    Post subject:
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Hmmm...... Automatic Updates should still be in the list even if it's disabled. That means that something is still afoot. Go ahead and run Deckard's and post the logs. I'll also do some checking around regarding "missing" services. Hello SCB

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lisah420

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PostPosted: Wed Jul 23, 2008 2:29 pm    Post subject: deckard report
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Deckard's System Scanner v20071014.68
Run by Carlton Edmondson on 2008-07-23 07:56:38
Computer is in Normal Mode.
--------------------------------------------------------------------------------

-- System Restore --------------------------------------------------------------



-- Last 5 Restore Point(s) --
46: 2008-07-23 12:49:40 UTC - RP46 - Deckard's System Scanner Restore Point
45: 2008-07-22 22:07:40 UTC - RP45 - System Checkpoint
44: 2008-07-21 17:15:48 UTC - RP44 - System Checkpoint
43: 2008-07-17 22:07:43 UTC - RP43 - System Checkpoint
42: 2008-07-16 17:19:48 UTC - RP42 - System Checkpoint


-- First Restore Point --
1: 2008-06-02 21:09:26 UTC - RP1 - System Checkpoint


Backed up registry hives.
Performed disk cleanup.



-- HijackThis (run as Carlton Edmondson.exe) -----------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:57:05 AM, on 7/23/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\Dell Network Assistant\ezi_hnm2.exe
C:\Program Files\Dell Network Assistant\hnm_svc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\srvany.exe
C:\pvsw\bin\w3dbsmgr.exe
C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Trend Micro\BM\TMBMSRV.exe
C:\WINDOWS\system32\wscntfy.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
C:\Program Files\Trend Micro\Internet Security\TmProxy.exe
C:\Documents and Settings\Carlton Edmondson\Desktop\dss.exe
C:\PROGRA~1\TRENDM~1\HIJACK~1\CARLTO~1.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = partnerpage.google.com/smallbiz.dell.com/en_us?hl=en&client=dell-usuk&channel=us-smb&ibd=1080529
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = partnerpage.google.com/smallbiz.dell.com/en_us?hl=en&client=dell-usuk&channel=us-smb&ibd=1080529
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\Dell\BAE\BAE.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [PDVDDXSrv] "C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [ECenter] C:\Dell\E-Center\EULALauncher.exe
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [PeachtreePrefetcher.exe] "C:\PROGRA~1\SAGESO~1\PEACHT~1\PeachtreePrefetcher.exe" /configfile:peachtreeprefetcher.winstart.config
O4 - HKLM\..\Run: [UfSeAgnt.exe] "C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe"
O4 - HKCU\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Dell Network Assistant.lnk = C:\Program Files\Dell Network Assistant\ezi_hnm2.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5) - http://upload.facebook.com/controls/FacebookPhotoUploader5.cab
O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader1006.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1213903300218
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL
O23 - Service: Google Desktop Manager 5.7.801.7324 (GoogleDesktopManager-010708-104812) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Advanced Networking Service (hnmsvc) - SingleClick Systems - C:\Program Files\Dell Network Assistant\hnm_svc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pervasive.SQL Workgroup Engine - Unknown owner - C:\WINDOWS\system32\srvany.exe
O23 - Service: Trend Micro Central Control Component (SfCtlCom) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: Trend Micro Unauthorized Change Prevention Service (TMBMServer) - Trend Micro Inc. - C:\Program Files\Trend Micro\BM\TMBMSRV.exe
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\TmProxy.exe

--
End of file - 7309 bytes

-- HijackThis Fixed Entries (C:\PROGRA~1\TRENDM~1\HIJACK~1\backups\) -----------

backup-20080721-081721-858 O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE

-- File Associations -----------------------------------------------------------

.cpl - cplfile - shell\cplopen\command - rundll32.exe shell32.dll,Control_RunDLL "%1",%*
.cpl - cplfile - shell\runas\command - rundll32.exe shell32.dll,Control_RunDLLAsUser "%1",%*


-- Drivers: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled ---------------------

R2 Packet (Auto Internet Protocol) - c:\windows\system32\drivers\packet.sys <Not Verified; SingleClick Systems; Auto IP Protocol Driver>

S3 catchme - c:\docume~1\carlto~1\locals~1\temp\catchme.sys (file missing)


-- Services: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled --------------------

S3 stllssvr - "c:\program files\common files\surething shared\stllssvr.exe" <Not Verified; MicroVision Development, Inc.; SureThing CD Labeler>


-- Device Manager: Disabled ----------------------------------------------------

Class GUID:
Description: HP EWS
Device ID: USB\VID_03F0&PID_3817&MI_01\6&2034CCB4&0&0001
Manufacturer:
Name: HP EWS
PNP Device ID: USB\VID_03F0&PID_3817&MI_01\6&2034CCB4&0&0001
Service:


-- Files created between 2008-06-23 and 2008-07-23 -----------------------------

2008-07-21 08:10:13 0 d-------- C:\Documents and Settings\Carlton Edmondson\Application Data\Malwarebytes
2008-07-21 08:10:11 0 d-------- C:\Documents and Settings\All Users\Application Data\Malwarebytes
2008-07-21 08:10:10 0 d-------- C:\Program Files\Malwarebytes' Anti-Malware
2008-07-09 09:07:53 0 d-------- C:\WINDOWS\ERUNT
2008-06-27 15:28:08 0 d-------- C:\WINDOWS\Sun
2008-06-27 15:28:08 0 d-------- C:\Documents and Settings\Carlton Edmondson\Application Data\Sun
2008-06-27 08:11:18 0 --a------ C:\WINDOWS\nsreg.dat
2008-06-27 08:11:10 0 d-------- C:\Documents and Settings\Carlton Edmondson\Application Data\Mozilla
2008-06-26 12:54:38 0 d-------- C:\Documents and Settings\Carlton Edmondson\Application Data\Reflexive
2008-06-25 12:06:48 4096 --a------ C:\WINDOWS\d3dx.dat
2008-06-25 08:11:15 0 d-------- C:\Documents and Settings\Carlton Edmondson\Application Data\W Photo Studio Viewer
2008-06-24 12:56:40 0 d-------- C:\Documents and Settings\Carlton Edmondson\Application Data\Playrix Entertainment
2008-06-23 14:42:06 0 d-------- C:\Documents and Settings\Carlton Edmondson\Application Data\WinRAR
2008-06-23 13:33:32 0 d-------- C:\WINDOWS\Wedding Dash 2 - Rings Around the World
2008-06-23 11:36:00 0 d-------- C:\WINDOWS\system32\appmgmt


-- Find3M Report ---------------------------------------------------------------

2008-07-03 14:12:22 0 d-------- C:\Documents and Settings\Carlton Edmondson\Application Data\Adobe
2008-06-25 08:28:12 0 d-------- C:\Program Files\Common Files\Peach
2008-06-25 08:26:51 0 d-------- C:\Program Files\Trend Micro
2008-06-25 08:21:54 0 d-------- C:\Program Files\Common Files
2008-06-23 13:34:36 0 d-------- C:\Documents and Settings\Carlton Edmondson\Application Data\PlayFirst
2008-06-23 11:35:55 0 d-------- C:\Program Files\Crystal Decisions
2008-06-19 14:51:06 0 d-------- C:\Program Files\Messenger
2008-06-19 14:50:40 0 d-------- C:\Program Files\Movie Maker
2008-06-19 14:48:29 0 d-------- C:\Program Files\Windows NT
2008-06-19 12:42:35 0 --a------ C:\Program Files\temp01
2008-06-19 10:20:25 0 d-------- C:\Program Files\Java
2008-06-03 14:57:24 0 d-------- C:\Documents and Settings\Carlton Edmondson\Application Data\Aatrix Software
2008-06-03 10:31:39 0 d-------- C:\Program Files\Google
2008-06-03 10:28:33 0 d-------- C:\Documents and Settings\Carlton Edmondson\Application Data\Microsoft Web Folders
2008-06-03 10:10:07 0 d-------- C:\Documents and Settings\Carlton Edmondson\Application Data\Peachtree
2008-06-03 10:09:09 0 d-------- C:\Program Files\Common Files\Crystal Decisions
2008-06-03 10:08:05 0 d-------- C:\Program Files\Sage Software
2008-06-03 10:07:25 0 d-------- C:\Program Files\Common Files\Pervasive Software Shared
2008-06-03 10:04:37 0 d-------- C:\Program Files\Common Files\InstallShield
2008-06-03 09:58:52 0 d-------- C:\Documents and Settings\Carlton Edmondson\Application Data\Macromedia
2008-06-03 09:56:10 0 d-------- C:\Documents and Settings\Carlton Edmondson\Application Data\Google
2008-06-03 09:55:49 0 d-------- C:\Documents and Settings\Carlton Edmondson\Application Data\CyberLink
2008-05-29 15:23:39 0 d-------- C:\Program Files\Common Files\Adobe
2008-05-29 15:23:30 0 d-------- C:\Program Files\Dell Support Center
2008-05-29 15:22:58 0 d-------- C:\Program Files\Common Files\supportsoft
2008-05-29 15:22:19 0 d-------- C:\Program Files\Dell Network Assistant
2008-05-29 15:21:54 0 d-------- C:\Program Files\Dell
2008-05-29 15:21:40 0 d--h----- C:\Program Files\InstallShield Installation Information
2008-05-29 15:21:40 0 d-------- C:\Program Files\CyberLink
2008-05-29 15:21:27 0 d-------- C:\Program Files\Roxio
2008-05-29 15:21:18 0 d-------- C:\Program Files\Sonic
2008-05-29 15:21:18 0 d-------- C:\Program Files\Common Files\Sonic Shared
2008-05-29 15:21:09 0 d-------- C:\Program Files\Common Files\SureThing Shared
2008-05-29 15:20:38 0 d-------- C:\Program Files\Common Files\Roxio Shared
2008-05-29 15:19:04 0 d-------- C:\Program Files\Intel
2008-05-29 15:18:45 0 d-------- C:\Documents and Settings\Carlton Edmondson\Application Data\InstallShield
2008-05-29 15:17:06 0 d-------- C:\Program Files\Common Files\Java
2008-05-29 15:16:00 0 d-------- C:\Program Files\MSXML 6.0


-- Registry Dump ---------------------------------------------------------------

*Note* empty entries & legit default entries are not shown


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"NvCplDaemon"="C:\WINDOWS\system32\NvCpl.dll" [05/27/2007 10:07 PM]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe" [02/22/2008 04:25 AM]
"RTHDCPL"="RTHDCPL.EXE" [07/22/2007 03:27 PM C:\WINDOWS\RTHDCPL.EXE]
"PDVDDXSrv"="C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe" [09/17/2007 11:56 AM]
"Google Desktop Search"="C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" [05/29/2008 03:21 PM]
"ECenter"="C:\Dell\E-Center\EULALauncher.exe" [02/28/2008 12:59 PM]
"dscactivate"="C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe" [03/11/2008 12:44 PM]
"PeachtreePrefetcher.exe"="C:\PROGRA~1\SAGESO~1\PEACHT~1\PeachtreePrefetcher.exe" [09/24/2007 07:44 PM]
"UfSeAgnt.exe"="C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe" [02/16/2008 12:56 AM]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ISUSPM"="C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" [09/11/2006 04:40 AM]
"swg"="C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [05/29/2008 03:21 PM]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [04/13/2008 07:12 PM]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [9/23/2005 10:05:26 PM]
Dell Network Assistant.lnk - C:\Program Files\Dell Network Assistant\ezi_hnm2.exe [5/25/2007 11:39:38 AM]
Microsoft Office.lnk - C:\Program Files\Microsoft Office\Office\OSA9.EXE [1/21/2000 3:15:54 AM]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\dimsntfy]
C:\WINDOWS\System32\dimsntfy.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"appinit_dlls"=C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\vds]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{533C5B84-EC70-11D2-9505-00C04F79DEAF}]
@="Volume shadow copy"

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
eapsvcs eaphost
dot3svc dot3svc

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Svchost - NetSvcs
napagent
hkmsvc


[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\E]
AutoRun\command- E:\LaunchU3.exe -a




-- End of Deckard's System Scanner: finished at 2008-07-23 07:57:28 ------------









Deckard's System Scanner v20071014.68
Extra logfile - please post this as an attachment with your post.
--------------------------------------------------------------------------------

-- System Information ----------------------------------------------------------

Microsoft Windows XP Professional (build 2600) SP 3.0
Architecture: X86; Language: English

CPU 0: Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz
Percentage of Memory in Use: 25%
Physical Memory (total/avail): 2046.1 MiB / 1525.36 MiB
Pagefile Memory (total/avail): 3938.24 MiB / 3547.03 MiB
Virtual Memory (total/avail): 2047.88 MiB / 1941.63 MiB

C: is Fixed (NTFS) - 148.95 GiB total, 134.72 GiB free.
D: is CDROM (No Media)
E: is CDROM (CDFS)
F: is Removable (FAT)

\\.\PHYSICALDRIVE0 - SAMSUNG HD161HJ - 149.01 GiB - 2 partitions
\PARTITION0 - Unknown - 62.72 MiB
\PARTITION1 (bootable) - Installable File System - 148.95 GiB - C:

\\.\PHYSICALDRIVE1 - SanDisk U3 Cruzer Micro USB Device - 972.69 MiB - 1 partition
\PARTITION0 - MS-DOS V4 Huge - 973.43 MiB - F:



-- Security Center -------------------------------------------------------------

AUOptions is scheduled to auto-install.


-- Environment Variables -------------------------------------------------------

ALLUSERSPROFILE=C:\Documents and Settings\All Users
APPDATA=C:\Documents and Settings\Carlton Edmondson\Application Data
CLIENTNAME=Console
CommonProgramFiles=C:\Program Files\Common Files
COMPUTERNAME=D2V46DG1
ComSpec=C:\WINDOWS\system32\cmd.exe
FP_NO_HOST_CHECK=NO
HOMEDRIVE=C:
HOMEPATH=\Documents and Settings\Carlton Edmondson
LOGONSERVER=\\D2V46DG1
NUMBER_OF_PROCESSORS=4
OS=Windows_NT
Path=C:\pvsw\bin;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\Program Files\Intel\DMIX;C:\Program Files\Common Files\Roxio Shared\DLLShared\;C:\Program Files\Common Files\Roxio Shared\9.0\DLLShared\
PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH
PROCESSOR_ARCHITECTURE=x86
PROCESSOR_IDENTIFIER=x86 Family 6 Model 15 Stepping 11, GenuineIntel
PROCESSOR_LEVEL=6
PROCESSOR_REVISION=0f0b
ProgramFiles=C:\Program Files
PROMPT=$P$G
RoxioCentral=C:\Program Files\Common Files\Roxio Shared\9.0\Roxio Central33\
SESSIONNAME=Console
SystemDrive=C:
SystemRoot=C:\WINDOWS
TEMP=C:\DOCUME~1\CARLTO~1\LOCALS~1\Temp
TMP=C:\DOCUME~1\CARLTO~1\LOCALS~1\Temp
USERDOMAIN=D2V46DG1
USERNAME=Carlton Edmondson
USERPROFILE=C:\Documents and Settings\Carlton Edmondson
windir=C:\WINDOWS


-- User Profiles ---------------------------------------------------------------

Carlton Edmondson (admin)
Administrator (admin)


-- Add/Remove Programs ---------------------------------------------------------

--> AIS version 2.2 or higher installed
--> C:\WINDOWS\IsUninst.exe -fC:\WINDOWS\orun32.isu
--> MsiExec.exe /I{403EF592-953B-4794-BCEF-ECAB835C2095}
--> rundll32.exe setupapi.dll,InstallHinfSection DefaultUninstall 132 C:\WINDOWS\INF\PCHealth.inf
Adobe Flash Player ActiveX --> C:\WINDOWS\system32\Macromed\Flash\uninstall_activeX.exe
Adobe Flash Player Plugin --> C:\WINDOWS\system32\Macromed\Flash\uninstall_plugin.exe
Adobe Reader 7.0.8 --> MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A70800000002}
Browser Address Error Redirector --> MsiExec.exe /I{62230596-37E5-4618-A329-0D21F529A86F}
Dell Driver Reset Tool --> MsiExec.exe /I{5905F42D-3F5F-4916-ADA6-94A3646AEE76}
Dell Network Assistant --> MsiExec.exe /I{0240BDFB-2995-4A3F-8C96-18D41282B716}
Dell Support Center --> MsiExec.exe /X{E3BFEE55-39E2-4BE0-B966-89FE583822C1}
Google Desktop --> C:\Program Files\Google\Google Desktop Search\GoogleDesktopSetup.exe -uninstall
Google Toolbar for Internet Explorer --> MsiExec.exe /I{DBEA1034-5882-4A88-8033-81C4EF0CFA29}
Google Toolbar for Internet Explorer --> regsvr32 /u /s "c:\program files\google\googletoolbar2.dll"
High Definition Audio Driver Package - KB835221 --> C:\WINDOWS\$NtUninstallKB835221WXP$\spuninst\spuninst.exe
HijackThis 2.0.2 --> "C:\Documents and Settings\Carlton Edmondson\Local Settings\Temporary Internet Files\Content.IE5\0OUAC2CG\HijackThis.exe" /uninstall
Intel(R) PRO Network Connections 12.1.12.0 --> MsiExec.exe /i{777CA40C-0206-4EF6-A0FC-618BF06BF8D0} ARPREMOVE=1
J2SE Runtime Environment 5.0 Update 6 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0150060}
Java(TM) 6 Update 5 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160050}
Malwarebytes' Anti-Malware --> "C:\Program Files\Malwarebytes' Anti-Malware\unins000.exe"
Microsoft Office 2000 SR-1 Small Business --> MsiExec.exe /I{00030409-78E1-11D2-B60F-006097C998E7}
Mozilla Firefox (3.0.1) --> C:\Program Files\Mozilla Firefox\uninstall\helper.exe
MSXML 6.0 Parser (KB933579) --> MsiExec.exe /I{0A869A65-8C94-4F7C-A5C7-972D3C8CED9E}
NVIDIA Drivers --> C:\WINDOWS\system32\nvudisp.exe UninstallGUI
Peachtree Quantum 2008 - Accountants' Edition --> C:\PROGRA~1\COMMON~1\INSTAL~1\Driver\1050\INTEL3~1\IDriver.exe /M{0736311A-BCF5-4F80-AC0F-FE4E55DBF969}
PeachTree Signature Ready Forms --> MsiExec.exe /I{8BCB844B-0814-4354-A413-1063DB4618E9}
Pervasive Software PSQL v9.1 Client --> "C:\pvsw\unins000.exe"
Pervasive System Analyzer v9.1 --> "C:\Program Files\Common Files\Pervasive Software Shared\unins000.exe&q