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eagleeye83
Trooper
Joined: Mar 09, 2004
Posts: 14
Location: USA
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 Posted: Thu Sep 02, 2004 2:28 am Post subject: Getting IE to run!! |
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 Hay everyone im new here.....I have this wierd problem...I get my connection to my ISP through my cable modem just fine.....incoming/outgoing data.....but when I open up IE it sits for a while
and thinks , then it finally says "Page Cannot Be Displayed".....I think I might have a virus or somethin....can anyone help me..?
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ZippyZingo
General
Premium Member
Joined: Apr 07, 2004
Posts: 3690
Location: USA
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| Posted: Thu Sep 02, 2004 3:46 am Post subject: |
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Hi eagleeye.
We need some more information.
What O.S are you using? How are you connecting your pc to the modem? Has the connection worked before or is it new?
Do you have a firewall, anti-virus and anti-spyware software? Was you system working OK before this happened?
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eagleeye83
Trooper
Joined: Mar 09, 2004
Posts: 14
Location: USA
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| Posted: Fri Sep 03, 2004 5:56 am Post subject: More Info |
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Hi there Zippy,
I'm running XP Home. My desktop connects wirelessly to my wireless linksys router....then my router is plugged into my cable modem. My connection has always worked fine B4...
I had Norton running but its out of date and is no help. I have also run Ad-aware 6 on it B4. Yup my system was running in tip top shape B4 this. What next? I appreciate all your help with this matter. hope 2 hear from ya soon.
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River_Rat
Corporal
Joined: Aug 31, 2004
Posts: 70
Location: SW Oklahoma - USA
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| Posted: Wed Sep 08, 2004 3:23 am Post subject: Re: More Info |
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| eagleeye83 wrote: | Hi there Zippy,
I'm running XP Home. My desktop connects wirelessly to my wireless linksys router....then my router is plugged into my cable modem. My connection has always worked fine B4...
I had Norton running but its out of date and is no help. I have also run Ad-aware 6 on it B4. Yup my system was running in tip top shape B4 this. What next? I appreciate all your help with this matter. hope 2 hear from ya soon. |
This can be virus related, are you sure you are able to communicate with your router, have you tried to reset your cable modem & router, unplug the power from each of them wait 30 sec. plug the modem in first wait for the lights to go solid, then plug the router in.
Are you able to open your e-mail or anything else, if so it could be a virus if not then you are not connecting to the router or modem.
Download this stinger to a floppy then run it and see if it gets any hits.
It is a zip file and will fit on a floppy, put it in the problem puter go to A drive open it unzip it and run it.
It will be hard to detect & delete viruses with out of date virus software.
McAfee Stinger
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eagleeye83
Trooper
Joined: Mar 09, 2004
Posts: 14
Location: USA
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| Posted: Thu Sep 09, 2004 2:47 am Post subject: Getting IE to Run! |
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Hay River Rat,
Yes I am able to communicate with my router, and yes I have reset the stupid things a thousand times in that order, tech support told me that and they couldn't help me either.
The stinger doesn't find anything either. Anything else man....this thing is really starting to get on my nerves 
Like i said B4 i can connect fine to my router (good signal and all) but when i go to open IE it just sits and loads then it "Can't Display The Page." I've tried just about everything there is man? any other thoughts plz let me know. Thanks again 4 your help.
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PapaDos
Lieutenant
Premium Member
Joined: Mar 20, 2004
Posts: 224
Location: Canada
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River_Rat
Corporal
Joined: Aug 31, 2004
Posts: 70
Location: SW Oklahoma - USA
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| Posted: Thu Sep 09, 2004 4:08 am Post subject: Re: Getting IE to Run! |
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| eagleeye83 wrote: | Hay River Rat,
Yes I am able to communicate with my router, and yes I have reset the stupid things a thousand times in that order, tech support told me that and they couldn't help me either.
The stinger doesn't find anything either. Anything else man....this thing is really starting to get on my nerves
Like i said B4 i can connect fine to my router (good signal and all) but when i go to open IE it just sits and loads then it "Can't Display The Page." I've tried just about everything there is man? any other thoughts plz let me know. Thanks again 4 your help. |
OK
Give me a little more info.
Do you have SP2 installed?
Go to Start>Run>(type)cmd>(type)ipconfig /all (notice the space before /)
Check to see if you have an IP & Default Gateway address (do not post them) just tell me if you do.
What model of router do you have?
Have you reset the defaults on the router?
There should be a little button you can pust with a sharp object, push and hold it with the power on until it resets.
Can you connect to any other sites?
You can reset the security settings.
Control Panel>Internet Options>Security tab>Internet Zone>Custom Level>Reset to medium>OK>Apply
Check to see if the site you are trying to open has been blocked.
Click the Privacy tab>Sites button>see if it appears in the blocked list.
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eagleeye83
Trooper
Joined: Mar 09, 2004
Posts: 14
Location: USA
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| Posted: Sat Sep 11, 2004 12:44 am Post subject: |
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River Rat,
I have SP2 installed and running.
I also have my IP and Default Gateway
I have a Linksys Wireless G router
I've tried the whole reset thing as well.
I cannot connect to any site at all.
I've checked the security settings and nothing has been changed
or altered.
No sites are blocked.
What else can i do.....o ya by the way my laptop is starting to do it
now as well.....so if i dont post very soon u know y.
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River_Rat
Corporal
Joined: Aug 31, 2004
Posts: 70
Location: SW Oklahoma - USA
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| Posted: Sat Sep 11, 2004 4:15 am Post subject: |
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| eagleeye83 wrote: | River Rat,
I have SP2 installed and running.
I also have my IP and Default Gateway
I have a Linksys Wireless G router
I've tried the whole reset thing as well.
I cannot connect to any site at all.
I've checked the security settings and nothing has been changed
or altered.
No sites are blocked.
What else can i do.....o ya by the way my laptop is starting to do it
now as well.....so if i dont post very soon u know y. |
Ok
Lets go this route then.
Do you have a Cat5 cable and a RJ45 connection on your computer.
Try to hook your computer to the router with cable and see if that will work, if not then hook the computer to the cable modem and see.
We need to narrow it down to the modem, router or computer.
What kind of network card are you using?
Are the cards built-in or are they external?
There has been know issues with network cards and SP2, have you been to the card's website and updated the drivers?
If your laptop is starting to do it then chances are it is the router.
You can enter the settings to the router by clicking this link http://192.168.1.1 Leave the User Name blank and type admin in the password.
When the router is opened make sure it is set to Obtain IP Auto.
Then click the Status Tab, Click DHCP Release, Click DHCP Renew
Close page turn off computers and unplug power from router wait 30 sec. plug in and restart.
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eagleeye83
Trooper
Joined: Mar 09, 2004
Posts: 14
Location: USA
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| Posted: Sun Sep 12, 2004 3:43 am Post subject: |
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ok man here it is...im able to get online by connecting my CAT 5 cable directly from the cable modem into my laptop. Thats how im still able to talk to u. I have no clue what this can be. So the problem is either my wireless adapter card or wireless router right? The wireless card i use is the type you just slide in on the side of a laptop (I believe its PCI right?, it's a linksys as well (FYI) ). I'm not able to connect to my router via the link you gave me. What else man.... o ya to access the net man i have to sit down stairs in the basement....so if you or anyone else might know a quick fix let me know ....thanks again for all your help.
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River_Rat
Corporal
Joined: Aug 31, 2004
Posts: 70
Location: SW Oklahoma - USA
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| Posted: Sun Sep 12, 2004 4:41 am Post subject: |
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| eagleeye83 wrote: | | ok man here it is...im able to get online by connecting my CAT 5 cable directly from the cable modem into my laptop. Thats how im still able to talk to u. I have no clue what this can be. So the problem is either my wireless adapter card or wireless router right? The wireless card i use is the type you just slide in on the side of a laptop (I believe its PCI right?, it's a linksys as well (FYI) ). I'm not able to connect to my router via the link you gave me. What else man.... o ya to access the net man i have to sit down stairs in the basement....so if you or anyone else might know a quick fix let me know ....thanks again for all your help. |
OK
Good deal at least we know there isn't a computer problem.
I do not know which model of card you are using, but you are having a common problen that is with the SP2 install.
Uninstall the current drivers you have installed for your card and go to this Linksys page and choose the card you have, click on the card model then look on the right side of the page that opens for a driver download link, if it is the card I think you have then the drivers were updated in Aug.
Download the updated drivers and see if that will solve the problem.
Most of the major manufactures of networking cards have been working overtime to get there drivers updated for SP2.
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eagleeye83
Trooper
Joined: Mar 09, 2004
Posts: 14
Location: USA
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| Posted: Mon Sep 13, 2004 7:33 pm Post subject: |
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River Rat whats up man ....well I would download the driver but the stupid page will not display for me... i had to Release and Renew my IP and i got back on....could this be a hacker on my cable modem...what could it be man? what do i do...can you try to get it and email it to me....is that possible (can we post email addy's here?)....I will keep trying to open the page but knowing my luck it wont happen.....anyways ill talk to you later River Rat...thanks again
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eagleeye83
Trooper
Joined: Mar 09, 2004
Posts: 14
Location: USA
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| Posted: Mon Sep 13, 2004 7:46 pm Post subject: |
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Ive got another question when i went to linksys's page and it didnt load ....I held down F5 to refresh you know and on the bottom of the page where the little IE icon is it gives you a path with an DNS error on it .....does this mean anything man...here is the path.....
res://C:\WINDOWS\system32\shdoclc.dll/dnserror.htm
is this a problem as well?
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River_Rat
Corporal
Joined: Aug 31, 2004
Posts: 70
Location: SW Oklahoma - USA
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| Posted: Mon Sep 13, 2004 9:55 pm Post subject: |
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eagle eye
You can add an e-mail addy to your profile.
You have either got a serious virus problem or a corrupt registry or both.
I am thinking it is both with a the winsock corruption in the registry.
I can not send the driver for the network card to you because I do not know what model of card you have.
All I know is that you have a cable connection with a Linksys wireless G router and a Linksys wireless card.
I want you to go to Control Panel>Internet Options>General Tab>Delete Cookies>Delete Files, put a check in the Delele all offline content>Advanced tab>Restore Defaults>Apply>OK
See if you can download these virus scanners and ad-aware removers update & run them.
Ad-Aware Removers (download, update & run all 3 )(remove everthing they find)
CW Shredder - http://www.majorgeeks.com/download4086.html
Ad-Aware SE - http://www.majorgeeks.com/download506.html
SpyBot S&D - http://www.majorgeeks.com/download2471.html
Virus Scanners Free
Trend Micro - http://housecall.trendmicro.com/
McAfee - http://us.mcafee.com/root/mfs/default.asp?cid=9913
Here is a free Registry cleaner that I have had good luck with, download & run it with care though.
EasyCleaner - http://www.majorgeeks.com/download414.html
Follow these instructions in order.
Let me know.
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eagleeye83
Trooper
Joined: Mar 09, 2004
Posts: 14
Location: USA
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| Posted: Tue Sep 14, 2004 5:06 am Post subject: |
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OK River Rat,
Good news & Bad. I'll give ya the bad 1st. My wireless connection is still not working for my laptop. Good news is the programs you gave me got alot of crap off of my comp.
Look At What It Found:
Trend Micro HouseCall 2004 Results:
VIRUS: FILENAME:
1. TROJ_AGENT.BN(1) C:\Program Files\WindUpdate\Comm.dll
2. TROJ_AGENT.BN(2) c:\Program Files\WindUpdate\WinKA.exe
3. TROJ_DLOAD.A (1) c:\WINDOWS\Downloaded Program
Files\BridgeX.dll
Not mentioning what Ad Aware SE found...my gosh was it unreal...I used EasyClean and it found 209 unwanted/no good objects...and I didnt touch any of them cause I didnt know what most of them where....I could recognize a couple for my CD/DVD Player software...but the rest  ...i dont know.
O ya here is the link to the type of wireless card I have...if it doesnt work ....I have a linksys wireless WPC54G adapter card....if you get the time just check it out if you would please...
I keep trying and nothing happens...I'm wondering if there FTP site is down or something...but anyways I've gotta hit the hay....Thank you again for your help if you have any other ideas to help me get this wireless connection back up plz let me know. See ya.
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