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PABear
Security Expert
Joined: Apr 21, 2004
Posts: 149
Location: USA
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 Posted: Sun Jun 08, 2008 2:29 pm Post subject: |
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| Mephisto_VI wrote: | | I cannot uninstall my version of AVG Free 8.0 This is what pops up when I click details after it fails... |
See http://free.grisoft.com/ww.faq.num-1246
If no joy: Did you upgrade from v7.5 to v8.0? If not, what anti-virus app or security suite was installed prior to the installation of AVF Free v8.0?
_________________
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
Errabundi Saepe, Semper Certi
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Mephisto_VI
Trooper
Joined: May 19, 2008
Posts: 32
Location: USA
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| Posted: Sun Jun 08, 2008 5:40 pm Post subject: |
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I finally got it uninstalled by choosing uninstall from the program files menu then AVG Free 8.0 then uninstall. Apparently, it does not like you to use the control panel and add/remove programs.
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PABear
Security Expert
Joined: Apr 21, 2004
Posts: 149
Location: USA
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| Posted: Sun Jun 08, 2008 6:25 pm Post subject: |
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| Quote: | | Apparently, it does not like you to use the control panel and add/remove programs. |
I've had no problems using that method, even after upgrading from AVG 7.5.
=================================================================================
If you've already got AVG Free v8.0 installed, are encountering problems or find that it's slowing down your machine, and want to keep using AVG 8.0, try the following:
1. Download a fresh copy of the installer, saving it to your C: drive (i.e, C:\avg_free_stf_en_8_100a1295.exe) => http://www.grisoft.cz/filedir/inst/avg_free_stf_en_8_100a1295.exe
2. Uninstall AVG 8.0 via Add/Remove Programs [or via Start | (All) Programs | AVG Free 8.0 | Uninstall AVG Free] & reboot.
NB: You're "working without a net" now: Don't to ANYTHING else online (e.g., browsing; reading email; chatting) until you've got AVG 8.0 installed, properly configured, and updated!
3. Carefully follow these instructions to (re)install AVG 8.0: http://free.grisoft.com/ww.faq.num-1338
Tip: Do NOT install the toolbar (if offered) or either of the email scanners. Email Scanning provides no additional protection, it's a major source of corruption and problems in Outlook Express/Windows Mail, and even Symantec(NAV) says it's not necessary:
| Quote: | | Disabling Email Scanning does not leave you unprotected against viruses that are distributed as email attachments. Norton AntiVirus Auto-Protect scans incoming files as they are saved to your hard drive, including email and email attachments. Email Scanning is just another layer on top of this. To make sure that Auto-Protect is providing the maximum protection, keep Auto-Protect enabled and run LiveUpdate regularly to ensure that you have the most recent virus definitions. |
Source: http://service1.symantec.com/SUPPORT/nav.nsf/docid/2002111812533106
4. Configure AVG as you wish via the User Interface | Tools | Advanced settings
5. Manually check for and install any available updates.
_________________
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
Errabundi Saepe, Semper Certi
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