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Please Help! Totally Unarmed!! My BAD

 
Post new topic   Reply to topic       All -> FavForums -> AntiVir Personal Edition Classic [del.icio.us!] [digg it!] [reddit!]
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sdnkrazyb

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PostPosted: Thu Mar 03, 2005 10:12 pm    Post subject: Please Help! Totally Unarmed!! My BAD
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My info first:
I have Windows XP SP2
I have AdAware SE, Spybot S&D, SpywareBlaster, CWShredder, ZoneAlarm and I was using AntiVir until I goofed it up.
My info was
Program: 6.27.00.04
Scan 6.27.0.12
VPF file: 6.27.0.80
AVRep.dll: 6.27.00.24
Since my goof it only says
Control Program 6.30.00.01
The build only has: n\a
The date 2/17/2005 is out beside the Control Program now.

It all started when I tried to update this morning. I got the same problem as it seems many other have had. My AntiVir Guard was not working. So I search the problem in Google and found several places were it seemed a common thing. Well I read on here that I should try and unistall it and then try a reinstall. I did but where I screwed up is trying to delete any left overs in the registry. I can almost hear your groan at this point. I should not have even tried this but I did. I went to find and typed in AVPE and deleted all of those then back to find and typed in AntiVir and got rid of them. While I was doing this I found something from Norton and I went ahead and got rid of that since I had removed Norton's along time ago.
Then when i restarted the computer and tried to reinstall AntiVir I stated getting error messages.
One is: _VWUPSRV.EXE has expierenced a problem and must close. When I tried to re-remove it it can't find files now.
After all this when I double click on the desktop icon it says:
Error in opening of definition file.(It's possible it does not exist) then I hit okay, It says: It is tried to re-create a backup copy. Then after I hit okay again: To backup files failed.
I know I've really made a mess of things but I hate to bother you guys and I thought if I followed the advise in other topics I could do it. To give credit where it is due. I did not pay enough attention, when the previous topic said to clean all of it out of the registry they also suggested using a Powertool ( www.jv16.org ) I did not obviously.
I appologize in advance for any thing I have left out. I would be more than willing to included any more info you need.
I am so greatful you guys re here. Thank you in advance.

One more thing I found a post on AntiVir help site saying the new update is out today.I do no see where to download it at though. This is what I found.

north450
Mitglied
Benutzer # 54018
Bewertung:
erstellt am: 03.03.2005 20:55

yesterday 6.30.00.05 came out.
Today 6.30.00.10 .
when a new version comes i deinstall the old antivir and then install the new version.
In the long run its faster.
Has antivir changed something .
will there be a new version everyday or this is a
temporary thing.
[ 03.03.2005: Beitrag editiert von: north450 ]

Where I found this:
http://www.free-av.de/cgi-bin/ubb/ultimatebb.cgi?ubb=get_topic&f=1&t=001669

Then


AntiVir » AntiVir Personal Edition for Windows (english) » General questions and answers about AntiVir Personal Edition » new program 6.30.00.10

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mrrockford

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PostPosted: Thu Mar 03, 2005 11:24 pm    Post subject:
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Howdy,

Read this here: CastleCops Link/t109220-Update.html.


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sdnkrazyb

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PostPosted: Fri Mar 04, 2005 2:44 am    Post subject: Armed with protection again (I think?)
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Very Happy Thank you so much. I looked forever for the english version and could not find it anywhere. It installed okay this time but my AntiVir Guard is still not active. I went in and checked the box to load the guard at start and the hour glass comes up for a sec and then the whole configuration box goes away. When I go back to check on it, the box is still unchecked.
My info now shows:

Build 1026
Main Program 6.30.00.10
Search Engine 6.30.0.5
Virus Definition File 6.30.0.13
AVRep.DLL 6.30.00.09

Is this the latest version or do I need to do an update?

I let the lukeskywalker run. It took approx. 130 min but found nothing. I feel lucky after spending most of the day without any anitivirus protection. Thank you for your help and support. I'd be lost without this site. I've learned alot but obviously have a ways to go.
I'm sorry I'm being a pain.

I just found this under log file in the Antivir Guard not sure if it will help.

3/3/2005,13:10:40 ---------------------------------------------------------
3/3/2005,13:10:40 [INIT] The AVGuard Service is starting.
3/3/2005,13:10:43 The virus definition file ANTIVIR.VDF could not be found:
3/3/2005,13:10:43 [INFO] Stop Filter Device.
3/3/2005,13:10:44 AVGuard service has been stopped!
3/3/2005,13:42:35 ---------------------------------------------------------
3/3/2005,13:42:35 [INIT] The AVGuard Service is starting.
3/3/2005,13:42:39 The virus definition file ANTIVIR.VDF could not be found:
3/3/2005,13:42:39 [INFO] Stop Filter Device.
3/3/2005,13:42:40 AVGuard service has been stopped!
3/3/2005,14:15:54 ---------------------------------------------------------
3/3/2005,14:15:54 [INIT] The AVGuard Service is starting.
3/3/2005,14:15:57 The virus definition file ANTIVIR.VDF could not be found:
3/3/2005,14:15:57 [INFO] Stop Filter Device.
3/3/2005,14:15:58 AVGuard service has been stopped!
3/3/2005,20:15:33 ---------------------------------------------------------
3/3/2005,20:15:33 [INIT] The AVGuard Service is starting.
3/3/2005,20:15:34 [INIT] Keyfile contains a valid license. The AVGuard service will run as a fully functional version!
3/3/2005,20:15:40 [ERROR] [1060] The device driver could not be loaded!
3/3/2005,20:15:41 [LOGON] Connection request by remote computer. Establishing secure communication channel.
3/3/2005,20:15:41 [LOGON] Connection to computer 127.0.0.1 established successfully. Session ID = 0xabe08592.
3/3/2005,20:15:41 [INFO] Stop Filter Device.
3/3/2005,20:15:42 AVGuard service has been stopped!
3/3/2005,20:16:56 ---------------------------------------------------------
3/3/2005,20:16:56 [INIT] The AVGuard Service is starting.
3/3/2005,20:16:56 [INIT] Keyfile contains a valid license. The AVGuard service will run as a fully functional version!
3/3/2005,20:16:56 [LOGON] Connection request by remote computer. Establishing secure communication channel.
3/3/2005,20:16:56 [LOGON] Connection to computer 127.0.0.1 established successfully. Session ID = 0xabe1fc8e.
3/3/2005,20:16:56 [ERROR] [1060] The device driver could not be loaded!
3/3/2005,20:16:57 [INFO] Stop Filter Device.
3/3/2005,20:16:58 AVGuard service has been stopped!
3/3/2005,20:19:56 ---------------------------------------------------------
3/3/2005,20:19:56 [INIT] The AVGuard Service is starting.
3/3/2005,20:19:57 [INIT] Keyfile contains a valid license. The AVGuard service will run as a fully functional version!
3/3/2005,20:19:57 [ERROR] [1060] The device driver could not be loaded!
3/3/2005,20:19:57 [LOGON] Connection request by remote computer. Establishing secure communication channel.
3/3/2005,20:19:57 [LOGON] Connection to computer 127.0.0.1 established successfully. Session ID = 0xabe4b3b7.
3/3/2005,20:19:58 [INFO] Stop Filter Device.
3/3/2005,20:19:58 AVGuard service has been stopped!

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mrrockford

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PostPosted: Fri Mar 04, 2005 5:55 am    Post subject:
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Howdy,

You need to run the internetupdater again.


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sdnkrazyb

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PostPosted: Fri Mar 04, 2005 7:46 am    Post subject: Still not active
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Thank You mrrockforc for your assistance.

Crying or Very sad I've ran and installed the internet updater. It seemed like it went smooth but the same problems exist. I seen a place under the scan tab where it says "update drive list" could this help me?
On the log file from AntiVir Guard that I posted before it said "error - the device driver could not be loaded"

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mrrockford

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PostPosted: Fri Mar 04, 2005 8:12 am    Post subject:
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Howdy,

Lets try this. Go to free-av.com again download the all-in-one again and install it over the old install without removing anything.


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sdnkrazyb

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PostPosted: Fri Mar 04, 2005 8:20 am    Post subject:
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okay I will try this now. thank you

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sdnkrazyb

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PostPosted: Fri Mar 04, 2005 8:37 am    Post subject:
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I'm having a hard time getting onto that site again. I keep getting parts of the page to open or the Cannot find server. I'm starting to doze off so I will try this again in the morning. Thank you so much for your help tonight. I will be back first thing tomorrow.

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sdnkrazyb

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PostPosted: Fri Mar 04, 2005 11:14 pm    Post subject:
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Razz It's fixed. It took 5 hours of trying to get on the web site and only a few minutes to download it again. I didn't think it worked at first, the guard was still not active and I was getting an error saying there was no disk in the drive??? Confused . Then I restarted and it was fixed.
Thank You so so much.
Can I get a suggestion from you. I think I have a memory leakage. (not even sure if I'm wording that right) Do you know how I can test this ?

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mrrockford

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PostPosted: Fri Mar 04, 2005 11:31 pm    Post subject:
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Howdy,

Read through this and let me know if you need more help and I will get you directed in the right direction.

http://www.memtest.org/


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