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Magikus
Cadet
Joined: May 12, 2004
Posts: 3
Location: USA
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 Posted: Sun May 15, 2005 2:09 am Post subject: Some1 PLZ help Symantec AV will not scan |
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Ok just got symantec client security... Anyways the install went fine and everything appeared to be working. The firewall works but the av software won't start a scan.
[Symantec Antivirus 10]
When I try to run a quick scan or full scan with the anti virus I get the following error msg "Could not start scan. Scan engine returned error 0x2"
NE help appreciated thx - Aaron
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Donna
Colonel
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Joined: Apr 12, 2004
Posts: 2508
Location: Macau
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Magikus
Cadet
Joined: May 12, 2004
Posts: 3
Location: USA
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| Posted: Mon May 16, 2005 9:58 pm Post subject: thx |
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Hmmm no other error codes.... It's okay tho just got zone pro much happier although it is messed up that a $350 product won't work and the error code doesn't have any solutions. Thx for trying neways. I'm gonna try it out server mode at work and see if it works on a different machine. I'll respond if it doesn't work again.
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Donna
Colonel
Premium Member
Joined: Apr 12, 2004
Posts: 2508
Location: Macau
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| Posted: Wed May 18, 2005 5:52 pm Post subject: |
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Good luck 
_________________
It is common sense to take a method and try it; if it fails, admit it frankly and try another. But above all, try something. --Franklin D. Roosevelt
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JacksonAces
Cadet
Joined: Jul 10, 2005
Posts: 2
Location: USA
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| Posted: Sun Jul 10, 2005 9:02 pm Post subject: |
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I am having the same problem. I get the error:
"Could not start scan. Scan engine returned error 0x2."
This is really annoying.
Is there any help that is more recently come to light on this problem?
~jack
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Donna
Colonel
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Joined: Apr 12, 2004
Posts: 2508
Location: Macau
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amandaparker20
Cadet
Joined: Sep 12, 2005
Posts: 1
Location: USA
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| Posted: Mon Sep 12, 2005 2:37 pm Post subject: i had the same problem |
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i had the same problem, every time i tried to run symantec it kept saying error 0x2, all i had to do to fix it is restart my computer and now its working just fine. hope this wolrks for you or any one else who runs into the same problem.
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vioblast
Cadet
Joined: Dec 09, 2005
Posts: 1
Location: Italy
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| Posted: Fri Dec 09, 2005 9:42 pm Post subject: |
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Hi to all!!
Me too I'm having identic problem.."Could not start scan. Scan engine returned error 0x2."..WinXP mediacenter edition sp2..I uninstalled,reinstalled it..no way!!
Can anyone helps??
Thanx lot!
L.
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Peter149
Corporal
Joined: Jan 09, 2006
Posts: 73
Location: INDIA
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| Posted: Mon Jan 09, 2006 2:18 pm Post subject: |
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Hi All
Restart the computer is Safe Mode and try open the Norton and check
Cheers 
Peter
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nico_van_niekerk
Guest
IP: 68.66.*.*
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| Posted: Mon Jul 31, 2006 11:26 pm Post subject: Could not start scan. Scan engine returned error 0x2 |
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W2K server: Restarting the server solved the problem for me. I had my admin account locked out for no reason immediately before this problem occurred. Perhaps that's a clue.
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vikysaran
Cadet
Joined: Mar 11, 2008
Posts: 1
Location: USA
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| Posted: Tue Mar 11, 2008 7:26 am Post subject: Resoleved |
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i also got the same error and i reinstalled antivirus.
and it is working good now. 
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mohit
Guest
IP: 122.162.*.*
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| Posted: Fri Mar 14, 2008 6:40 am Post subject: |
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i have having the same problem but nothing worked for me. I reinstalled it, Restart my comp but nothing happen. Plzzzz help me
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IP: 136.145.*.*
Guest
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| Posted: Fri Apr 04, 2008 6:39 pm Post subject: Re: Some1 PLZ help Symantec AV will not scan |
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| Magikus wrote: | Ok just got symantec client security... Anyways the install went fine and everything appeared to be working. The firewall works but the av software won't start a scan.
[Symantec Antivirus 10]
When I try to run a quick scan or full scan with the anti virus I get the following error msg "Could not start scan. Scan engine returned error 0x2"
NE help appreciated thx - Aaron |
1. Right click on 'My Computer' and select 'Manage.'
2. Select Services and Applications->Services.
3. Right click Symantec Antivirus (in the services list) and select
'Stop.'
4. After the service stops, right click Symantec Antivirus again and
select 'Start.'
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miketurbo
Cadet
Joined: Apr 09, 2008
Posts: 1
Location: Australia
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| Posted: Wed Apr 09, 2008 9:47 pm Post subject: |
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Hi,
I have the same problem "Could not start scan. Scan engine returned error 0x2" and i also have a virus i cant kill. my auto protect keeps poping up with:
RISK:Trojan.vundo COUNT:147 FILE NAME: iwhrtxua.dll
and
RISK: Trojan.cachecachekit COUNT: 2 FILE NAME: rdiv.sys
It keeps coming up with this every min for about 2 weeks now. CAN ANYBODY PLEASE PLEASE PLEASE HELP!!!!!!!!!
THANK YOU!!!
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albarrac
Cadet
Joined: Apr 12, 2008
Posts: 1
Location: Argentina
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| Posted: Sat Apr 12, 2008 4:37 pm Post subject: |
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I`ve experienced the same problem: "symantec antivirus could not start scan. Scan engine returned error 0x2".
Re-installing SAV didn`t fix the problem. SAV started to work after going to Control Panel--> Add or remove programs--> Select Symantec --> Change --> Repair.
Hope this helps you!!
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