| View previous topic :: View next topic |
| Author |
Message |
balibago
Cadet
Joined: Nov 03, 2006
Posts: 1
Location: UK
|
 Posted: Fri Nov 03, 2006 5:38 pm Post subject: Cannot uninstall avg |
|
|
Hi there.
I tried to uninstall avg anti virus from my pc but when i try i get an error message saying - nstaller initialization failed due to following error:
Error: Initialization of the language file "C:\Program Files\Grisoft\AVG Free" failed.
General failure.
Avg doesn't even appear in the list of programs in "add or remove programs" yet the icons are still present and i can open it.
My OS is - wndows xp home sp 2
Thanks.
|
|
| Back to top |
|
 |
Cudni
Special Response Team
Joined: Dec 10, 2002
Posts: 3718
Location: Et In Arcadia ego
|
|
| Back to top |
|
|
WhiskeyWoman
Cadet
Joined: Dec 05, 2006
Posts: 2
Location: USA
|
|
| Back to top |
|
|
dp
Microsoft MVP
AVG Host
Joined: Mar 12, 2002
Posts: 416
|
| Posted: Tue Dec 05, 2006 4:05 pm Post subject: |
|
|
Navigate to the AVG installation folder: The default path is C:\program files\grisoft\avg free
Locate and run the setup.exe file. One of the options will be to uninstall AVG. Select that and make sure you check 'remove all user settings'.
If the folder doesn't exist, download the latest AVG package from http://free.grisoft.com/doc/2/lng/us/tpl/v5 and run it and select Uninstall from the setup wizard.
_________________
Microsoft MVP Consumer Security, 2004-2008
|
|
| Back to top |
|
|
WhiskeyWoman
Cadet
Joined: Dec 05, 2006
Posts: 2
Location: USA
|
| Posted: Wed Dec 06, 2006 3:50 am Post subject: Tried that |
|
|
Thank you for your suggestions. Unfortunately, I have already tried them both. I cannot locate the file. I have downloaded AVG and then uninstalled it. That is not working. It is still there somewhere. My Panda anti-virus program refuses to install because it says AVG is on my system. I don't know where! I'm going crazy!!!! Panda says it's up to me to remove AVG and AVG will not help me. ARGH!!!!
|
|
| Back to top |
|
|
dp
Microsoft MVP
AVG Host
Joined: Mar 12, 2002
Posts: 416
|
| Posted: Wed Dec 06, 2006 1:40 pm Post subject: |
|
|
XP:
----
Open Task Manager:
If exist, End Process:
avgemc.exe
avgamsver.exe
avgupsvc.exe
avgcc.exe
If exist, delete the following folders:
C:\Program Files\Grisoft
C:\Documents and Settings\All Users\Application Data\AVG7
C:\Documents and Settings\All Users\Application Data\Grisoft
NOTE: Caution, you may want to create a System Restore point before editing the registry
Search the registry for all references of Grisoft and Delete
Search the registry for all references of AVG and Delete
Reboot
Win9x/WinME:
------------
Start | Run | msconfig
Startup Tab: Uncheck AVG7_CC and AVG7_AMSVR
Static VxDs Tab: Uncheck Avg7Core and AVG7Rs
Reboot
If exist, delete the following folders:
C:\Program Files\Grisoft
C:\Windows\All Users\Application Data\Grisoft
C:\Windows\All Users\Application Data\AVG7
C:\Windows\Application Data\AVG7
NOTE: Caution, you may want to create a System Restore point before editing the registry
Search the registry for all references of Grisoft and Delete
Search the registry for all references of AVG and Delete
Reboot
_________________
Microsoft MVP Consumer Security, 2004-2008
|
|
| Back to top |
|
|
|
|
Forum FAQ
Search
Usergroups
Profile
Login to check your private messages
Login
I am trying to install Panda, but it will not let me because it says I have AVG. AVG is not in my "add and remove programs." I have looked through hidden files and ran Regedit. I deleted all I could find. I even reinstalled AVG and then uninstalled it, but that did not work! HELP!!!! PLEASE! 
My eyes are bugging out trying to fix this. I'm a little PC challenged, but trying my best. I ran CC Cleaner and I noticed it found it because it cleaned it. But I don't know where it was (the AVG.) Any advice would be greatly appreciately.