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jgudiel99
Trooper
Joined: Oct 03, 2007
Posts: 13
Location: Guatemala
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 Posted: Fri Nov 16, 2007 4:26 pm Post subject: Explorer.exe crash in Windows XP |
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Hi everybody...Here is my problem. Suddently, from one day to another (my daughters say than they didn't install nothing..mmm) I have problems with Explorer.exe since the beginning and It doesn't allow me to work. After login, it begins to load several programs and suddenly appears a message saying that Explorer.exe has find a problem and it is going to close itself. It ask me if I want to send the report to microsoft, I answer yes, no, whatever, it closes the desktop, recovers it and again, the same problem, the same message..If I restat in safe mode, I have the same problem. Any ide about how to repair it? I don't want to reformat and reinstall, because I have a lot to backup first, but if I should do, well...
Thanks
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a_cup
Special Response Team
Premium Member
Joined: Mar 15, 2005
Posts: 2435
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jgudiel99
Trooper
Joined: Oct 03, 2007
Posts: 13
Location: Guatemala
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| Posted: Fri Nov 16, 2007 7:56 pm Post subject: |
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I already tried it before, but it doesn't work. As I told before, it allows me to do login and after that, it begans to give the explorer.exe problems.
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Angelfire777
1st Responder
Joined: Apr 16, 2006
Posts: 1322
Location: BC, Canada
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| Posted: Sat Nov 17, 2007 6:34 am Post subject: |
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Try to use system file checker:
http://www.updatexp.com/scannow-sfc.html
If that fails, try a system restore.
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Member of UNITE and ASAP since 2006
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jgudiel99
Trooper
Joined: Oct 03, 2007
Posts: 13
Location: Guatemala
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| Posted: Sat Nov 17, 2007 6:48 am Post subject: |
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It doesn't work, because windows doesn't allow me to run anything, because explorer.exe crash inmediately, when the system recovers, it crashes again, then I can not run or open anything, even the start menu. Well doesn't matter anymore, I already format and reinstall the system and I am reinstalling all my software and restoring my files now. Thanks for your help, we could close this issue.
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Angelfire777
1st Responder
Joined: Apr 16, 2006
Posts: 1322
Location: BC, Canada
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| Posted: Sat Nov 17, 2007 8:12 am Post subject: |
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Ok. thanks for getting back to us.
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