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Internet refuses to connect.

 
Post new topic   Reply to topic       All -> FavForums -> Internet Connectivity [del.icio.us!] [digg it!] [reddit!]
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Vindicore

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IP: 86.134.*.*






PostPosted: Tue Dec 04, 2007 11:38 pm    Post subject: Internet refuses to connect.
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Hey,

I foolishly cicked a dodgy link and ended up with all of my searches being bounced through www.daily-searches.com.

I downloaded a vast array of anti spyware, adware and virus software and cleaned the hell out of my pc.

Now however the internet refuses to connect at all through the pc (currently on a laptop on the same connection).

I have conducted a Network Diagnostic via IE Tools and it comes up with the following report:

Last diagnostic run time: 12/04/07 23:31:43
WinSock Diagnostic
WinSock status

info All base service provider entries are present in the Winsock catalog.
info The Winsock Service provider chains are valid.
error Provider entry MSAFD Tcpip [TCP/IP] could not perform simple loopback communication. Error 10050.
error Provider entry MSAFD Tcpip [UDP/IP] could not perform simple loopback communication. Error 10050.
error Provider entry RSVP UDP Service Provider could not perform simple loopback communication. Error 10091.
error Provider entry RSVP TCP Service Provider could not perform simple loopback communication. Error 10091.
error A connectivity problem exists with an installed LSP.
info The user didn't approve the proposed automated repair attempt: Reset WinSock catalog
info Redirecting user to support call

Network Adapter Diagnostic
Network location detection

info Using home Internet connection
Network adapter identification

info Network connection: Name=Local Area Connection 2, Device=Marvell Yukon 88E8053 PCI-E Gigabit Ethernet Controller, MediaType=LAN, SubMediaType=LAN
info Network connection: Name=1394 Connection, Device=1394 Net Adapter, MediaType=LAN, SubMediaType=1394
info Ethernet connection selected
Network adapter status

info Network connection status: Connected

HTTP, HTTPS, FTP Diagnostic
HTTP, HTTPS, FTP connectivity

action IE is currently in offline mode. Switching to online.
action IE was successfully placed in online mode.
warn HTTP: Error 12007 connecting to www.microsoft.com: The server name or address could not be resolved
warn HTTPS: Error 12007 connecting to www.microsoft.com: The server name or address could not be resolved
warn FTP (Passive): Error 12007 connecting to ftp.microsoft.com: The server name or address could not be resolved
warn HTTP: Error 12007 connecting to www.hotmail.com: The server name or address could not be resolved
warn HTTPS: Error 12007 connecting to www.passport.net: The server name or address could not be resolved
warn FTP (Active): Error 12007 connecting to ftp.microsoft.com: The server name or address could not be resolved
error Could not make an HTTP connection.
error Could not make an HTTPS connection.
error Could not make an FTP connection.


Any help would be awesome, I've run out of ideas.

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PCBruiser

SRT Team Lead
SRT Team Lead
Forums Admin

Joined: May 11, 2005
Posts: 11723

1st Responder Mentors 1st Responders Forums Admin MIRT Moderators Premium Rootkit Experts Security Experts SRT Team CC Committee

PostPosted: Tue Dec 04, 2007 11:44 pm    Post subject:
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You are infected with a DNS redirector Trojan, plus probably a lot more. Considering the nature of the problem, I strongly recommend that you follow CastleCops' Malware Removal and Prevention procedure, a system CastleCops devised to enable users to either partially, or fully clean their systems without the direct aid of an expert.

Please read these instructions carefully. You will find the Malware Removal and Prevention Procedure here:

http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Introduction

If that doesn't fix the problem, then go to this Forum, read the instructions at the top of the page carefully:

CastleCops Link/f67-Hijackthis_Spyware_Viruses_Worms_Trojans_Oh_My.html

Follow these instructions:

CastleCops Link/t102301-Hijackthis_Guidelines_Read_Before_Posting.html

and one of CC's trained 1st Responders or Security Experts will help you.

Note to everyone: You must be a CastleCops member to post for help in the HJT forum.


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