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daiseysue
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IP: 216.26.*.*
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 Posted: Mon Mar 03, 2008 9:16 pm Post subject: Web sites not loading |
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Hi I'm looking for some help. I know very little about computers, its just for mostly internet surfing. My problem is getting onto some web sites, like I can't get onto the Walmart site. Other sites are very slow. I have a newer computer and am running Window vista. We have windows defender and norton anti virus. I recently installed to see if it would help my problem and hasn't, Spy Bot, Ad aware and Ad watch. Any help would be great. I also hove dsl connection.
Thanks
Suzanne
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k027
Special Response Team
Guest Forums Host
Joined: Aug 25, 2003
Posts: 8517
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| Posted: Tue Mar 04, 2008 6:52 am Post subject: |
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First delete your browser cache(s), cookies, and history. Reboot.
Then run disk cleanup, scan disk/error checking (chkdsk), and defragmentor. Reboot.
Next try this:
http://kb.mozillazine.org/Error_loading_websites
The above is designed for Firefox/SeaMonkey-related browsers (you didn't mention which browser(s) you are using) but can also be helpful if you use other browsers.
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daiseysue
Guest
IP: 216.26.*.*
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| Posted: Tue Mar 04, 2008 9:15 pm Post subject: |
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OK, I deleted cookies and history and such but couldn't find how to delete cache. Also did disk clean up and defrag. but didn't find any scan disk/error checking program. And I'm still nothing has changed. I use windows explorer. Also why is it when I'm reading posts all the sentences are somewhat on top of each other. I have a wide screen monitor, but like I said in my previous post I know very little about computers. Can anyone else get on www.walmart.com?
I'll try the link in the above reply.
Thanks Suzanne
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k027
Special Response Team
Guest Forums Host
Joined: Aug 25, 2003
Posts: 8517
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| Posted: Tue Mar 04, 2008 10:26 pm Post subject: |
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www.walmart.com works fine.
| Quote: | | I use windows explorer |
Windows Explorer is your operating system's file management system.
Perhaps you mean "Internet Explorer" (IE) which is a browser. If that is indeed the browser you are using then you should delete your temporary internet files, which is IE's browser cache.
| Quote: | | I know very little about computers. |
You are going to have to learn quickly if you ever hope to be able to fix any of your computer's problems. Consider signing up for a course in Windows at your local community college, adult educational center, etc. Remember that your software's Help files and web-based search tools like Google are your friends.
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IP: 216.26.*.*
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| Posted: Wed Mar 05, 2008 3:11 am Post subject: |
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Sorry I have Internet explorer as my browser. I have and reguarlly do delete my temp. files and such. I tried to update my windows and I can't get to that website either and my automatic update for any of my windows stuff won't connect. This is so fustration. Thanks for all your help.
Suzanne
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k027
Special Response Team
Guest Forums Host
Joined: Aug 25, 2003
Posts: 8517
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| Posted: Wed Mar 05, 2008 8:25 am Post subject: |
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| Quote: | | I have Internet explorer as my browser. |
Try using a non IE-based browser like Opera, Firefox, SeaMonkey, etc and see if you are able to connect to the problem web sites.
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daiseysue
Guest
IP: 216.26.*.*
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| Posted: Thu Mar 06, 2008 7:09 pm Post subject: |
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Well I have my computer back running again. I called my internet provider and they guided me through and its fixed. He said there was a bug affecting Windows Vista and hp computers, that when a update happenned it changed some configurations in the network and sharing. Thanks for your help. 
Suzanne
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