I'm a longtime computer user, but short on technology. Because I have a high-profile web site, my email addy draws hundreds of spam emails daily, including virus-infected mail. My computer is protected with Norton 2004 and ZoneAlarm, and I use Postini and Mailwasher to kill suspect emails at the server level.

Having said that, I have an adult son living with me who shares my computer (XP), and who visits "questionable web sites." Because of this, my computer is always at risk.

This morning I was greeted with Norton's announcement that a new virus, Trojan.Natspammer is on my computer in the C/WINDOWS/SYSTEM32/msvchost.exe directory, and that the file could not be repaired. Norton served this announcement 7 times, and when I clicked on the virus name link, gave me a Symantec online page where it offered to sell me Norton. A search on Symantec offered only the fact that the Trojan horse was first discovered on April 3, and that it is a "Class 1" threat, whatever that is. To date there is no information on Symantec for removing this threat from my computer. On this board, I found also that it is a "file infector," which doesn't sound good.

My Norton Log Viewer shows a couple dozen entries for this threat, all with the notation "access denied" or "unable to repair," The final one finally said, "automatically deleted."

What, pray tell do I do now? (I'm in the process of doing a full system scan right now, since the last one was on April 4.) (Another problem; my Norton is configured to scan once a week.)

TIA for any help.

http://securityresponse.symantec.com/avcenter/venc/data/trojan.natspammer.html
This is the Symantec site for the Natspammer trojan with full description and stated EASY removal. Have fun. Please post results.