Howdy,

Come one, come all - we will help if we can!

Please give the following info when posting.


accurate program version (from the info window)
accurate AVE version number (from the info window)
accurate VDF version number (from the info window)
type of operating system and version (e.g. Windows NT 4.0 with SP 3)
exact path of noted virus


This info will allow us to better help you - and faster.

Please DO NOT post HJT logs here unless you are asked to.

Information as provided at www.free-av.com:

Howdy,

Is anyone having problems with the heuristics giving "False Positives" ?

eg. "Heuristic/..." or "DIAL/Generic"

If so, do an online scan before deleting the file and please check back here with more info. If the file looks buggy it needs to be sent in so that it can be checked by the people at H&BEDV.

To assist the programmers at H&BEDV to help us users please read the following:

When you download Antivir Personal Edition from the Computer Cops Downloads page, do not open it straight away but save it to your machine. Then you can open the file using WinZip or another unzipping utility.

If you try to open it without saving it using WinZip you will end up with a modified .tar file that you will not be able to use because your Windows Operating System will not recognize it.

Download from this link: Category: Main: Antivirus Tools
(Antivir is at the top of the first page.)


Best regards

_________________

Microsoft MVP Consumer Security 2006, 2007 & 2008

Forum Netiquette 101

You can post one and only one new topic thread for each different subject. Multiple posts of new topics on the same subject by the same person is not allowed.

The one who started the topic is the one who is being helped, often called the OP (Original Poster). Please do not "tag" your similar problem on to another person's topic. Please start your own "New Topic."

If you see that an acknowledged expert and Staff member is already helping in a topic, then they are the primary helper. Please do not try to add your help in the thread unless invited to do so. It only serves to confuse the OP.

When you post a "New Topic," please include your operating system and what programs, with their version numbers and year of issue, are involved.


Thank you

Here are handy tutorials from CastleCops, BleepingComputer and other sites which will help you learn how to do many of the functions for all Windows platforms. We may ask you, for example, to Show Hidden Files or to do something in Safemode? Here are clear instructions for you.

1. How to start Windows in Safe Mode: All Platforms

2. How to Show Hidden Files in Windows: All Platforms

3. Removing Programs from the Add/Remove Programs List

4. Managing your Internet Explorer Temporary Internet Files or
Safely Delete the Temporary Internet Files or use CrapCleaner: http://www.ccleaner.com/

5. How to Format a Floppy in Windows

6. Deleting Temp Files 101 or use CrapCleaner: http://www.ccleaner.com/

7. Disabling System Restore in WinME/XP

8. Safe Internet Explorer Settings

9. Make sure you have ALL the Windows Critical Security Updates. Go to the Microsoft Windows Update, scan and apply all patches recommended for your system and IE. This is essential to fixing and preventing security problems on your machines.

10. Free online antivirus scanners:

Panda Active Scan

RAV Antivirus Online Scan

eTrust AV web scanner (Computer Associates)

HouseCall Free Online Virus Scanner

Note: Be sure to disable any resident AV scanners before using these as it can cause conflicts and errors.

11. Using System File Checker:

For Windows XP

For Windows 98, 98se and ME

System File Checker watches over critical system files; if any are moved, overwritten or deleted, lets you restore them from the CD. Start->Programs->Accessories->System Tools->System Information->Tools menu or WINDOWS\SYSTEM\SFC.EXE

Howdy,

Win95 users - beware AVPE is no longer being supported. No new programs/vdf updates. Sorry! Look in the DL section at Avast or AVG, I am not sure if they are supporting 95 or not.

I have made my opinion of the unannouced dropping known to H&BEDV in words that I will not write here. Now my Honeypot machine is really and truely an unprotected machine that will dropped from my network.