Can anyone help me please? I am having trouble shutting down, I go to Start, Shutdown, dot in 'shutdown' click OK, and when it gets to the Windows is shutting down screen it 'hangs' and will do no more, I then have to re-boot and do it all over again and it goes straight away, I have tried to 'log off' first, no different, I have also downloaded a program called Slwadog Shutdown, some ones advise, but still the same, can anyone come up with any ideas?? be very grateful, Ann

Ann, what Operating System? This is not at all uncommon for 9x/ME machines, with a lot of different variables that could be causing it. If you give us your OS, that'll be a good place to start.

Windows 98 second edition, sorry forgot to say, thanks, am off out at the moment in this afternoon, Ann

Ann, take a look at this and see if it offers any insight.

Help, did as you said went to that site, followed all, and every thing went wrong,
Colour resolution are all wrong,
icons on desk top moved,
every thing is so large,
can hardly see this site,
Have tried the display box, settings, but colour settings change make no different, Oh Oh Please help, Ann

Does everything return to normal if you reboot?

No!!!!!!!

Just had to send for a engineer, will never download a patch from Microsoft again, have found out this is normal with patches, and having Win98 you can not restore system, not blaming anyone, just warning everyone, thanks for your help, I will return, Ann