Hi,
AntiVir keeps telling me that it has made detections in Archived files and that the files will not be deleted or repaired. Is it safe to locate the files and uncheck the "Archive" box? If not, what can I do to rid my computer of these infected files? Thanking you much in advance! I have attached the most recent logfile for help. Thanx again!

Hi sheryldotrock,

You do not need to post the AVPE logfile here. Just copy and paste the paths of those archived files from it so we can see what they are. Do not worry. Those files cannot do anything as long as you do not open them. If they are system files then you will need replacements for them. Do you have your original install CDs?

(I checked one of your past HJT Logs and so I know your OS is Windows ME SP1.)


Best regards

_________________

Microsoft MVP Consumer Security 2006, 2007 & 2008

Dear Prince_Serendip,

Thank you for your response. I have my original HP Pavillion System Recovery discs and most of the files were in the Windows\Temp folder. Here are the paths:

C:\WINDOWS\TEMP
polmx.cab
ArchiveType: CAB (Microsoft)
--> polmx.exe

C:\WINDOWS\TEMP\THI193D.TMP
twaintec.cab
ArchiveType: CAB (Microsoft)
--> preInsTT.exe
--> polall1m.exe

C:\WINDOWS\TEMP\THI3A95.TMP
twaintec.cab
ArchiveType: CAB (Microsoft)
--> preInsTT.exe
--> polall1m.exe

C:\WINDOWS\TEMP\THI529F.TMP
twaintec.cab
ArchiveType: CAB (Microsoft)
--> preInsTT.exe
--> polall1m.exe

C:\WINDOWS\TEMP\THI1C02.TMP
twaintec.cab
ArchiveType: CAB (Microsoft)
--> preInsTT.exe
--> polall1m.exe

C:\My Documents\downloads
100_72b.exe
--> APPLE\100_32.HQX

C:\Program Files\CoolAgent\6477905\Users\Default\Data.tmp\15a1\1153
infopak.zip

C:\Program Files\ReflexiveArcade\Arcade
Arcade.dat

Thanks again for any help you can offer!

Hi sheryldotrock,

Judging from the list you will need to get the latest edition of HijackThis and post a log in the HijackThis Forum. Instructions provided below. Post the address of your HJT log here in this thread too.

Here are instructions on how to remove Twain-tec:
http://www.pchell.com/support/twaintec.shtml

Then run HijackThis and post a fresh log in the HijackThis Forum (see below).

HijackThis is a tool we use to detect spywares, adwares, and many other kinds of malicious programs on your computer. It takes an expert or a person with pc security experience (who is on Staff here) to interpret what it finds as it lists the good stuff along with the bad.

Please follow these directions:

From Computer Cops get the Direct-Download of HijackThis. It's zipped.

Save it to your download folder first.
Unzip the download (using a piece of software like Winzip). Create a folder in My Documents and unzip HijackThis into the new folder and run it from there.
Do not run HijackThis from your desktop or a Temp folder as these do not allow HijackThis to save the changes it makes.

Doubleclick on HijackThis.exe from the unzipped archive and press the "Scan" button.

When the scan is finished, the "Scan" button will change into a "Save Log" button. Press this button, and save the log to the same folder as HijackThis.

IMPORTANT NOTE: Most of what HijackThis lists will be harmless or even required, so do NOT fix anything yet.

Go to the Hijackthis - Spyware, Viruses, Worms, Trojans Oh My! Forum and click on "New Topic." Note: This is the only forum where you can post HijackThis Logs at CastleCops!

Copy and paste the contents of your entire HijackThis log into your New Topic post. Please do not post more than one New Topic for your problem. The others will be deleted. If you have been advised to post your HijackThis Log there by a Host/Mod from another forum please post the address for your New Topic here. Thanks.

Open the Log with Wordpad/Notepad (for example), Press Ctrl + A to highlight all, then Press Ctrl + C to copy it. To put it in your post, position the cursor on the page and press Ctrl + V.


Best regards

_________________

Microsoft MVP Consumer Security 2006, 2007 & 2008

Dear Prince_Serendip,

Here's the thread:

/p359892-AntiVir_forum_requested_I_post_HJT_log.html#359892

I spotted 3 items that I know should be fixed but all in all, this log looks pretty clean. We'll see.

Thank you again!

Sheryl

Hi Sheryl,

You are most welcome. I had a look at your post in the HijackThis Forum. You are in very good hands with Marianna helping you. Follow her instructions.

_________________

Microsoft MVP Consumer Security 2006, 2007 & 2008