Hello all,

In the last months, I've been having a problem downloading AV PE Program update. I connect to the server fine, all the other files (Scan engine, VDF File, AVRep.dll) update correctly but for some reason the Program one won't. I get 2 errors (see screenshot). I can install it if I copy the Antivir folder from the temp directory.

I've downloaded the program from the website the last 2 times but it didn't correct the problem.

XP SP1, all updates, no viruses & spywares.

Any help would be appreciated.
Regards,

F@ncy

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hmm not sure if the screenshot was included or not...

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Howdy,

Try this-->

Clean & Complete Uninstall/Reinstall in Safe Mode with Administrator-login.

1. Unistall AVPE with Add/Remove Software.

2. Boot to safe mode with Administrator-login.

3. Delete the AVPE file(if not removed above).

4. Clean Registry of any leftovers(if necessary) with something like Powertools from www.jv16.org.

5. Clean out Temp, wintemp and TIF files.

6. Download AVPE (without a download manager) and run Setup. Remove the checkmark in front of "only new files" and leave the other 3 (Guard, Updater & shell-extension).

7. Stop the "Luke Filewalker scan" and reboot to normal mode.

8. Use Internetupdater to confirm that newest VDFs are loaded.

9. Test with the harmless test file from www.eicar.com . When downloading the test file, the AVGuard should catch it. Also, when you right-click on the downloaded file and "scan with AntiVir" the main scanner will catch it.

Let me know if this helped.

Thanks for the reply!

I haven't had time yet but I'll give your suggestion a try and post back when I'm done.

F@ncy